Staff Product Designer, Design Systems & Foundations

About the role

Zipline is the operating system for the frontline, used by hundreds of thousands of store associates and managers every day at some of the world's leading retail brands. As our product and design teams continue to grow, we're investing in the systems and foundations that help us build consistent, high-quality experiences at scale. We're looking for a Staff Product Designer to lead our Design Systems & Foundations work. This is a senior individual contributor role focused on more than maintaining a component library. You'll build and evolve the design systems, product frameworks, and foundational infrastructure that support product development across Zipline. Your work will help designers, engineers, and PMs move faster, make better decisions, and create more consistent experiences across the product. You'll partner closely with design leadership, engineering, and product teams to shape how Zipline builds and scales.

Responsibilities

• Own and evolve ZUI, Zipline's design system, including component architecture, design tokens, accessibility standards, documentation, and implementation quality. Partner closely with engineering to ensure the system evolves alongside our product and technical architecture.
• Establish shared interaction patterns, mental models, and design principles that create consistency across the product. Translate learnings from product work into reusable systems, frameworks, and foundations that can scale across teams.
• Build the documentation, guidance, and decision-making frameworks that help designers, engineers, and PMs work independently and consistently. Drive adoption of the design system and product foundations across the organization.
• Contribute to complex product initiatives, influence long-term product direction, and help define how emerging technologies, including AI, are incorporated into our design practice and workflows.

Requirements

• Experience leading or significantly contributing to a design system at scale
• Strong systems thinking across interaction design, workflows, information architecture, and visual design
• Proven ability to drive alignment and adoption across cross-functional teams
• Excellent visual and interaction design craft
• Strong partnership with engineering and understanding of implementation constraints
• Comfort working in ambiguity and shaping long-term product foundations
• Interest in exploring how AI can improve design workflows and product development
• Experience designing for frontline, retail, or operational workflows
• Experience in a platform, systems, or other cross-cutting design role
• Familiarity with modern design system governance and documentation practices
• Experience creating structured design context that can be leveraged by AI tools
• Why This Role Matters
• This role sits at the center of how Zipline designs and builds products. You'll help define the systems, standards, and foundations that influence work across the entire organization, creating leverage far beyond any single feature or product area.

Benefits

Additional Information

About Zipline Zipline is a well-funded, rapidly growing SaaS company transforming how frontline teams work. We empower the world's leading brands across retail, healthcare, logistics, and beyond to connect, align, and inspire their employees- from headquarters to the front lines. Our customers consistently give us best-in-class NPS and CSAT scores, and they rave about how Zipline makes their teams' lives easier and their businesses more effective. We're also a fully remote company, with passionate employees across the U.S., Canada, and around the globe.

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