Senior Learning Program Manager

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A career that's the whole package! At Conga, we've built a community where our colleagues can thrive. Here you'll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line. Job Title: Sr. Learning Program Manager Locations: Remote (US) Reports to: Sr. Manager, Learning Services A career that's the whole package! At Conga, we've built a community where our colleagues can thrive. Here you'll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line. Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture. A quick snapshot... The Learning Systems Administrator is the engine behind Conga's learning ecosystem. In this role, you'll own the day-to-day administration of our Learning Management System-keeping content organized, users enrolled, data accurate, and learning experiences running smoothly. You'll be a key partner to our Learning Services team, helping ensure that every Conganeer has access to the training and resources they need to grow and succeed. Why it's a big deal... At Conga, our people are our product-and their development matters. As a Learning Systems Administrator, you sit at the intersection of technology and learning, making it possible for thousands of Conganeers to access the right training at the right time. Whether it's onboarding a new hire, tracking course completions, or rolling out a skills development program, your work directly shapes how our team grows. A well-run LMS means a more capable, confident, and connected workforce-and that fuels everything we do for our customers. Here's what we're looking for... Own end-to-end administration and operation of the enterprise Learning Management System (LMS) and any additional learning systems, including system configuration, user account management, role assignments, and permissions. Lead LMS and future learning system implementations, integrations, and post-launch optimization efforts-managing project plans, timelines, dependencies, and stakeholder communication from requirements gathering through delivery. Upload, organize, publish, and maintain course content, learning paths, curricula, assessments, and certification programs within the LMS. Serve as the primary point of contact for LMS and learning systems-related technical support-troubleshooting access issues, escalating system problems, and ensuring all issues are logged and resolved promptly. Generate, analyze, and distribute reports on course completions, learner progress, compliance status, and engagement metrics; build custom dashboards to surface actionable insights for Learning Services and business leaders. Lead system governance efforts, including documentation, audit preparation, data integrity reviews, and compliance. Support online training events, webinars, and virtual instructor-led sessions in coordination with Teams and the LMS; maintain scheduling and delivery across global training program. Evaluate, test, and perform QA on all online learning products and services to ensure content runs properly across platforms without interruption or quality degradation. Maintain and grow relationships with learning system vendors, external partners, and internal stakeholders; manage feedback loops and issue escalation. Here's what will give you an edge... 5 -7+ years of hands-on enterprise LMS administration experience; deep familiarity with platforms such as Cornerstone OnDemand, Docebo, Workday Learning, or SAP SuccessFactors. Proven track record of leading LMS and other learning system implementations, migrations, or platform optimizations end

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