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Analyst Application Services

External
Enbridge logoEnbridge · North York, Canada
Full-timeHybrid2w ago
AccessibilityAzureCADComplianceETLJava
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Responsibilities

  • Own application health, stability, and performance by monitoring systems, integrations, scheduled jobs, and data quality.
  • Troubleshoot incidents and recurring issues with technical and offshore support teams, driving root-cause analysis and long-term resolution.
  • Prioritize and coordinate application enhancements by evaluating business value, technical feasibility, and delivery timelines.
  • Partner with business and operational stakeholders to translate needs into clear requirements, communicate updates, and support roadmap planning.
  • Support governance, cybersecurity, audit readiness, and continuous improvement initiatives to strengthen application resilience and compliance.

Requirements

  • You have a related university degree or a two-year technical diploma.
  • Possess strong problem-solving skills and can analyze incidents, system behavior, logs, and data patterns effectively.
  • Keen interest in technology platforms and motivated to grow in a technical application support role.
  • Knowledge of application lifecycle management, ITIL-based support processes, and backlog management tools such as Azure DevOps or Jira.
  • Communicate clearly, manage competing priorities well, and work effectively with business partners and support teams.
  • Preferred
  • Familiarity with integration technologies, including SOAP/REST APIs, Java services, middleware, service buses, and data exchanges using APIs.
  • Knowledge of development environments (e.g. Visual Studio), field data collection technologies, extract-transform-load (ETL) processes, Windows operating system and client / server model
  • Excellent verbal and written communication skills.
  • Salary Ranges from $75,000.00 - $88,000.00 CAD for Ontario locations based upon candidate's experience, skills, and internal equity.

Benefits

A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.Valuable retirement savings plans, including a savings plan with company stock as an investment option.Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.An Employee and Family Assistance Program.A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.Enbridge's FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.Information For Applicants:Applications can be submitted via our online recruiting system only.We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.Final candidates for this position may be required to undergo a security screening, including a criminal records check.To learn more about us, visit www.enbridge.comHealth insuranceDental insurancePaid time offFlexible scheduleEquity / stock optionsParental leave

Additional Information

Posting End Date: June 11, 2026 Employee Type: Regular-Full time Union/Non: This is a non-union position We are looking for an Analyst Application Services to support the reliability, performance, and continuous improvement of software solutions used by our Gas Distribution business. In this role, you will partner with business stakeholders, IT teams, and external service providers to maintain application health, resolve issues, deliver enhancements, and help shape product roadmaps that keep systems dependable and aligned to business needs. We offer opportunities for growth, generous time off, and comprehensive compensation, benefits, and retirement plan. Apply today! Note: Internally this role is referred to as Analyst II TIS Application Services

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