Salesforce Administrator II
External
Commerce · Austin, TX$76K–$114K/yrFull-timeOn-siteToday
RoutingSalesforce
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About the role
Administer and configure Commerce's Salesforce org with emphasis on Service Cloud: case management, routing, entitlements, SLAs, CTI/telephony, Knowledge, and Experience Cloud. Build declarative automations (Flows, validation rules, custom objects), maintain data quality, triage user issues, document changes, and collaborate with developers for custom solutions. Support sales, support, and customer success teams and manage sandbox/change processes to ensure reliable, scalable platform operations.
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Company Intel
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