Manager, QA Engineering

Requirements

• Education
• Requires a bachelor's degree in computer information systems or computer science or equivalent combination of experience and education.
• Specialized Knowledge
• Must understand general programming standards, operating systems, workflow cycles, development life cycle, and terminology.
• Requires a general understanding of business operations, business terminology, and business communications.
• 14+ years of experience in QA, software engineering, or test automation
• Track record building and scaling QA functions in health care organizations mandatory.
• Strong leadership and operational skills
• Experience managing cross-functional or multi-site QA teams
• Ability to define and evolve QA practices, tooling, and frameworks
• Skilled in performance management, hiring, and organizational growth
• Deep understanding of test automation, CI/CD, and quality metrics
• Experience with compliance, risk, or security testing protocols
• Confidence working with C-suite, product, and engineering leadership
• Knowledge And Skills
• Strong software development skills, including automation and tooling related to systems under test
• Ability to apply Artificial Intelligence (AI) to accelerate delivery of products while increasing quality
• Strong leadership skills, including coaching, team-building, and conflict resolution.
• Organizational and strategic management skills, including budget and business planning and forecasting.
• Strong analytical and problem solving skills.
• Ability to manage human capital across multiple geographies and organizations to drive workforce development and achieve desired results.
• Advanced communication skills catered to a wide variety of audiences. (e.g. written, verbal, presentation); mastery in English and local language.
• Extensive business acumen, technical knowledge, and industry experience encompassing one or more engineering, technology, and product domains.
• Advanced multi-tasking and prioritization skills.
• Good understanding of the company's policies and processes.
• Impact/Scope
• Collaborates across functions to deliver multidisciplinary engineering solutions.
• Typically interacts with high-level Individual Contributors, Managers, Directors, and VPs and SVPs for internal and external suppliers, partners, and customers.
• Drives large and complex cross-organizational business initiatives.
• About Netsmart:
• Why Join Us?
• At Netsmart

Benefits

Additional Information

Job Description: QA Engineering Manager with 14+ years is responsible for productivity and delivery of web-based development programs for assigned products. They hire, develop, and coach associates on an ongoing basis. The Manager serves as the Netsmart technical leader on multiple, significant Netsmart modules or products. They are recognized as a technology and solution visionary within the organization. Job Description: Essential Duties and Responsibilities: Strategize and set business operational objectives, business requirements, product roadmaps, and related technical specifications. Oversee completion of department goals, strategies, and budgets. Effectively and routinely review reporting on operational metrics and status. Make plan changes as needed depending on metrics. Setting the strategic direction for QA across departments or regions Leading senior QA teams across engineering, DevOps, and product functions Identify the need for and drive changes in our engineering processes. Oversee budget and accountability for assigned Engineering teams. Document performance. Includes obtaining input from other resources. Take correct action when needed. Understand and be able to apply broader industry knowledge for assigned products. Drive improvements in internal processes. Monitor improvements for effectiveness. Establishing scalable test automation and performance testing systems Partnering with technology leadership on release and platform quality Ensuring adherence to regulatory and compliance frameworks Representing quality standards at executive or board level Hiring, mentoring, and developing senior QA talent Building a culture of quality and test-first thinking across the organization. Maintain a fully high-functioning and accountable engineering team.

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