Supervisor of Tissue Recovery

Requirements

• Highly organized and resourceful, with excellent written, verbal and presentation communications skills
• Demonstrates tact, maturity, and professionalism in all points of contact. Builds and maintains positive relations within the Recovery Services, throughout DNW, and outside of DNW. Represents DNW effectively in client situations and to the general public.
• Possess a high degree of organization, ingenuity, ability to solve problems independently,
• Works autonomously and takes decisive action in urgent situations to minimize adverse events that may negatively impact authorization, the supply of organ and tissue, and the safety of recipients.
• Proven effective supervisory skills, managing team performance, exhibits motivational and leadership skills to engage staff to meet organizational goals.
• Ability to adapt in order to rapidly problem-solve in the face of unforeseen challenges.
• Makes efficient and effective use of own time. Sets and meets realistic deadlines. Attends and participates in departmental and organizational meetings.
• Adheres to the principles of "customer service" in all aspects of the job. Supports fellow employees and others to further the achievement of DNW's mission.

Additional Information

Donor Network West's mission is to save and heal lives through organ and tissue donation for transplantation and research. At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service. GENERAL JOB FUNCTION The Supervisor, Recovery Services is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department and for maintaining a high quality of service at all times to ensure all donor potential is maximized. He/she is responsible for assisting and providing personnel management, including but not limited to: recruitment, succession planning, performance reviews, time and attendance reporting, training and call schedule support. He/she provides input into policy development, process improvement, and other organizational decisions. JOB DUTIES AND RESPONSIBILITIES Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance. Our job listings' compensation ranges include location-based differentials but may not be reflective of a candidate's final base salary. Location differentials are determined by an employee's home address, associated market data provided by government reporting and processed by Payroll. If selected, Donor Network West's Recruiting & Compensation Team will provide further detail! Salary data provided by third party sites do not accurately reflect our pay structure.

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