Administrator- Residential Property Management

About the role

As an Assistant Administrator, you will provide administrative support to Property Managers, assisting with resident communications, maintenance coordination, compliance tracking, and general office administration. This is an excellent opportunity for someone looking to build a long-term career within the property management sector.

Responsibilities

• -Provide administrative support to Property Managers and the wider team.
• Act as a first point of contact for residents, leaseholders, contractors, and clients.
• Handle incoming telephone calls, emails, and correspondence professionally.
• Coordinate maintenance requests and monitor progress through to completion.
• Maintain accurate property, resident, and contractor records.
• Assist with arranging contractor visits, site inspections, and property meetings.
• Prepare letters, notices, reports, and meeting documentation.
• Monitor compliance documentation, including health and safety certificates and statutory inspections.
• Process invoices, purchase orders, and contractor paperwork.
• Update property management software and databases.
• Support the preparation of service charge and budget-related documentation.
• Assist with general office administration and filing.
• The ideal candidate will have:
• Previous administrative experience (property sector experience desirable but not essential).
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• Good attention to detail and accuracy.
• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel.
• Ability to manage multiple tasks and work to deadlines.
• A professional and customer-focused approach.
• A willingness to learn and develop within the property management industry.
• Multilingual- Romanian desirable

Benefits

Additional Information

We are a growing residential property management company dedicated to delivering exceptional service to property owners, leaseholders, tenants, and residents. Due to continued growth, we are seeking a highly organised and proactive Assistant Administrator to support our Property Management team and help ensure the smooth day-to-day operation of our residential portfolio.

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