Clinical Training & Onboarding Specialist

Requirements

• Clinical credentials: RN/BSN or other equivalent clinical degree with an active, unrestricted license (or able to reactivate an expired license, if applicable).
• 2+ years of clinical experience in a healthcare setting (ambulatory, telehealth, case management, triage, or related).
• 1+ years of experience in clinical training, precepting, clinical education, or adult learning (formal training role, preceptor, or significant education responsibilities).
• Robust virtual facilitation skills (Zoom/Google Meet or similar).
• Demonstrated ability to explain complex clinical workflows in clear, functional language and to give direct, respectful feedback to peers or learners.
• Comfortable flexing between service lines, cohorts, and work streams as priorities change.
• Proven ability to build trust with clinicians, people leaders, and cross-functional partners.
• Experience with Instructional Design frameworks (ADDIE, SAM) to effectively direct the build work of others strongly preferred
• Familiarity with Articulate Rise/Storyline (enough to perform basic edits or content reviews) strongly preferred.

Additional Information

In this role, you will be a key player in shaping the onboarding and ongoing training experiences for clinicians at Included Health. As a Clinical Training Specialist, you will translate complex clinical policies. You will create engaging digital learning materials. You will also work closely with different service lines as priorities change. If you enjoy being hands-on with learners and want to make an impact by enhancing training through innovative tech tools, this position could be a great fit for you. This is a fully remote position. About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community - no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com. ----- Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

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