Senior Product Manager

About the role

As a Senior Product Manager, you will be responsible for driving the product's growth, strategy, and execution. This includes developing solutions that transform data into meaningful insights while exploring opportunities to safely and responsibly leverage AI, to ensure we continue to deliver customer outcomes through the Auror product that our customers love. We're looking for someone who aligns with our philosophy on how to build great products. That is, teams should have a strong understanding of who uses their product, how they use it, and how they feel about it. We believe PMs should be embedded with design and engineering teams, collaborating with cross-functional team members to make sure their product solves the problems they set out to.

Responsibilities

• Practically, this role will involve:
• Customer Focus: Engage with customers and key partners to deeply understand the problem space, pain points, and opportunities for actionable insights. Champion the customer voice throughout the product lifecycle.
• Product Strategy: Collaborate with key stakeholders to align product strategy with our customer needs, company goals, and objectives. Define and own the vision and roadmap for your product streams.
• Commercial and Strategic Leadership : Lead strategic decisions to ensure product-market fit, scalability, value delivery and ROI. Understand the commercial impact of your product stream on customers and the business. Observe and respond to changes in the competitive landscape.
• Innovation: Stay abreast of industry trends and emerging technologies, and drive innovation to ensure our products remain cutting-edge and competitive.
• Leverage Data and AI Thoughtfully: Identify opportunities to integrate AI and advanced analytics into the platform in a sensible, safe, and impactful way. Collaborate cross-functionally to drive ethical AI practices.
• Measure and Communicate Success : Define and track key product metrics. Communicate progress, outcomes, and learnings to stakeholders and the wider business.
• Mentorship and coaching: Finding moments and opportunities to level up the team through coaching, and mentoring.
• This role reports to Chardi Taylor, Director of Product Management.

Requirements

• A proven track record delivering world-class B2B SaaS products to market.
• A strong "customer-centric" mindset in designing roadmaps and building products that meet our customers' current

Benefits

Additional Information

About Auror At Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It's high volume crime that's increasingly organised in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand 12 years ago, we're working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We're using technology for good. Our mission is clear: reduce violent retail crime by 50% in 5 years. It's an ambitious goal - and one we believe is achievable. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you're looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team. We're also embracing the potential of AI to supercharge our impact - whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function.

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