Senior Technical Business Analyst

Responsibilities

• Support all phases of the software development lifecycle, including requirements gathering, solution design, testing, and delivery of tools that support energy efficiency and demand response program tracking and reporting.
• Partner with business and IT stakeholders to define system requirements and inform solution design.
• Develop a strong understanding of client processes and procedures and recommend technology-enabled improvements by identifying risks, gaps, issues, and opportunities.
• Collaborate with senior technologists and cross-functional teams to deliver client solutions.
• Support end users through training and individualized technical assistance.
• Interpret and analyze business needs, including ambiguous or high-level concepts, and translate them into structured project plans, documented requirements, and actionable user stories.
• Perform data analysis in Excel, including pivot tables, lookups, trend analysis, and basic modeling.
• Analyze datasets to identify trends, anomalies, root causes, and business insights, and develop practical recommendations. Validate data quality and surface inconsistencies or issues.
• Interpret ETL processes and data flows and work with technical teams to validate data transformations and business logic.
• Support data integration, mapping, and validation requirements.
• What we need you to have (minimum qualifications):
• Bachelor's degree in Business, Information Systems, Computer Science, Data Analytics, or related field (applicants can substitute one year of related experience for one year of education)
• 5+ years of experience as a Business Analyst supporting IT or software development projects in large consulting or client-facing environment
• Experience with project planning, including managing timelines and deliverables, while proactively tracking risks, issues, and dependencies and supporting change management and rollout initiatives.
• Strong proficiency with MS Office applications, including Excel, Visio, and PowerPoint, as well as experience with Power BI and SQL.
• Must be able to pass a background check and drug screening.
• What we would like you to have:
• Experience in or exposure to the utility, energy, demand response, and/or energy efficiency sectors is preferred.
• Strong customer service orientation, project planning capability, and organizational skills
• Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
• Ability to work collaboratively and cohesively in a team environment
• Experience with issue tracking and project management tools such as JIRA, SharePoint, or MS Project
• Experience supporting software testing, tracking issues, and collaborating with developers to ensure requirements are fulfilled
• Working at ICF
• ICF is a global advisory and technology services provider, but we're not your typical consultants. We

Benefits

Additional Information

Senior Technical Business Analyst Location: US Remote Preferred: Virginia Remote (with local travel to ICF's office and client events as needed) Ready to make a difference? Working at ICF means applying your passion for meaningful work and intellectual rigor to help solve some of today's most important challenges. Our employees are smart, compassionate, innovative, and committed, and they work together to serve people, businesses, and governments around the world. We value collaboration, mutual respect, open communication, and opportunities for growth. We are seeking a versatile Senior Technical Business Analyst who can independently lead small to mid-sized projects from concept through delivery. This role requires a strong combination of analytical thinking, business acumen, and technical curiosity, along with the ability to translate ambiguous ideas into clear, actionable solutions. The ideal candidate is a self-starter, quick learner, and collaborative partner who can work effectively across stakeholders, engineering teams, and clients to deliver high-quality results. The Senior Technical Business Analyst supports work across the software development lifecycle and is responsible for helping translate system data into meaningful business intelligence. This role also contributes to the delivery of IT projects supporting energy efficiency initiatives and partners closely with ICF subject matter experts to execute project objectives. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!)

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