Embedded Solutions Relationship Manager
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Responsibilities
- Drive day‑to‑day execution across active AES deals, ensuring steady forward progress
- Develop and support delivery of partner-facing materials (proposals, working sessions, updates
- Establishes and maintains executive level relationships within existing clients to assist with issue resolution and communication
- Retains existing clients and continues to build long term, strategic relationships by continually promoting the Company's value proposition
- Assists with scheduling and actively participating in partner meetings, business reviews, conferences, and other partner events
- Escalates client-related items on an as needed basis to create a partner-centric culture
- Participates in existing partner renewal process and related RFP's
- Actively seeks opportunities to cross sell, enhance existing products or create new products to meet client needs
- Leads and participates in enterprise level projects and initiatives
- Maintains and directs the maintenance of active Task List(s) of client issues and activities
- Schedules and conduct semi-annual or annual Business Review Meetings with assigned clients
- SUPERVISORY RESPONSIBILITIES
- This job has no supervisory duties.
- EDUCATION AND EXPERIENCE
- 7 or more years of experience (Preferred)
- Deep knowledge, experience, and demonstrated track record of business development and execution success across one or more AES industry segments of focus - Mobility, Retail, and/or financial services
- CERTIFICATIONS, LICENSES, REGISTRATION S
- No Certification, License or Registration is required for the job.
- FUNCTIONAL SKILLS
- Excellent communication and storytelling skills (verbal, written and presentation)
- Excellent coaching and mentoring skills
- Ability to view and think strategically, while managing detailed level execution
- Exceptional issue resolution process knowledge and skills
- Proven ability to build profitable client relationships
- Proficiency in Microsoft Office (Word, Excel, Outlook and Power Point)
- TRAVEL
- Up to 30%
- The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
- #LIRD
Requirements
- Business Reviews, Client Relations, Client Satisfaction, Microsoft Excel, Partnership Management, Relationship Management, Strategic Relationships
Benefits
Additional Information
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Relationship Management Manager is responsible for day-to-day strategic management of assigned client relationships and maintains highest level of client satisfaction while achieving profitability. Responsible for driving execution, maintaining momentum, and managing partner engagements across Allstate Embedded Solutions (AES) partners and opportunities spanning Mobility, Retail, and Financial Services. Role partners closely with the AES Account Success GM and Head of Sales to translate strategy into execution by ensuring deals move forward efficiently, partner relationships remain strong, and internal teams stay aligned. This is a hands-on execution and partner enablement role with high visibility and growth potential.
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