Head of IT & AI Ops

Requirements

• 10+ years of experience in a relevant technological field, with demonstrated experience managing managers and structuring multi-team organizations.
• Strong IT operations foundation: identity and access management, endpoint lifecycle, SaaS stack administration, support operations, vendor management, and security controls at scale.
• Solid Cloud & Infrastructure Operations background: multi-cloud architecture and cost governance, infrastructure-as-code, container orchestration, network and storage management, reliability engineering, and capacity planning across production and research environments.
• Hands-on Cybersecurity expertise: threat detection and incident response, vulnerability management, security architecture review, compliance frameworks, data protection controls, and embedding security practices across engineering and operational workflows.
• Proven MLOps or ML infrastructure experience: reproducible pipelines, experiment tracking, data and model versioning, CI/CD for ML workflows, and observability in research and engineering environments.
• Ability to operate across a technically diverse organization: PhD-level researchers, hardware engineers, software engineers, and business stakeholders. You are comfortable with ambiguity, but you do not let ambiguity become chaos: you create structure, make trade-offs explicit, and drive decisions.
• Strong execution discipline: roadmap ownership, budget management, prioritization under constraint, measurable delivery. You can zoom out to define strategy and zoom in to debug a process, challenge an architecture, or unblock a team.
• You combine a strong service mindset with the ability to enforce standards. You care deeply about user experience, and you know when pragmatism must give way to rigor.
• Fluent in French & English.
• Nice to have:
• Experience in deeptech, quantum, semiconductor, aerospace, HPC, or another R&D-intensive hardware environment.
• Experience supporting scientific computing environments: GPU/CPU clusters, SLURM, Kubernetes, distributed systems.
• Experience managing IT operations across multiple sites.
• Experience with AI tooling governance and secure adoption of LLM tools within a technical organization.

Benefits

Additional Information

Alice & Bob is developing the first universal, fault-tolerant quantum computer to solve the world's hardest problems. The quantum computer we envision building is based on a new kind of superconducting qubit: the Schrödinger cat qubit 🐈⬛. In comparison to other superconducting platforms, cat qubits have the astonishing ability to implement quantum error correction autonomously! We're a diverse team of 200+ brilliant minds from over 31 countries united by a single goal: to revolutionise computing with a practical fault-tolerant quantum machine. Are you ready to take on unprecedented challenges and contribute to revolutionising technology? Join us, and let's shape the future of quantum computing together! We are looking for a Head of IT & AI Ops to lead the systems, infrastructure, tooling, security, and operational practices that allow our teams to move fast without compromising reliability, confidentiality, or scientific excellence. Reporting to the COO, you will lead a ~20-person organization built around two teams, IT and AI Ops, each with a Head already in place. The IT team covers Corporate IT, Cloud & Infra Ops and Cybersecurity, while the MLOps team enables researchers and engineers to develop, deploy, monitor, and reproduce data and model-driven workflows. You will work closely with Software, Firmware, Calibration, Quantum Hardware, Data, Security, People, Finance, and Executive Leadership teams to turn operational needs into robust, scalable, and elegant systems. Your role is to create leverage for the entire company: enabling scientists to iterate faster, engineers to deploy with confidence, employees to work seamlessly, and leadership to make decisions based on reliable data and robust operations. You will build systems that can scale with Alice & Bob's ambition through 2030 and beyond.

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Company Intel

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