Technical Support Associate
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About the role
A Fortune 500 aerospace and manufacturing giant is looking urgently for Technical Support Associate that deals with customers over the phone and through e-mail. Tasks and Responsibilities: - Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices. - Problem Solving - Diagnose and resolve technical hardware and software issues. - Applications Knowledge - Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus. - High school diploma - Minimal call center experience - Minimum 2 year technical experience and/or technical degree If you want to know more and apply, please connect with: Niraj Singh niraj.singh(at)collabera.com 973-939-0172 https://www.linkedin.com/in/nirajsinghcollabera
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Company Intel
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