Part Time Catering Assistant (Card Swipe)

About the role

The Part-Time Catering Assistant (Card Swipe) is a key customer touchpoint at the point-of-sale, responsible for managing access-card meal redemptions and ensuring a smooth, efficient, and friendly transaction process for all diners. This role embodies the warm, welcoming spirit of the workplace dining experience. Operate card-swipe access systems for corporate meal redemption at designated entry/service points Greet every diner warmly and facilitate an efficient, queue-friendly transaction experience Assist diners with system queries or access issues, escalating technical faults to the supervisor Monitor and manage queue flow at card-swipe stations during peak meal periods Coordinate with the service team to communicate capacity or flow issues on the floor Maintain the cleanliness and organisation of the card-swipe station Record any discrepancies or system errors and report to the Catering Executive Provide basic information on daily menu offerings to incoming diners Support FOH setup and breakdown tasks before and after service as directed Adhere to all security, data, and access protocols related to the card-swipe system

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