Agent/Lead Agent - Distribution Warehouse

Responsibilities

• Daily process and input of all customer orders and distribution accounts.
• Check and compare documents. Issue Inbound Receiving Manifests and Delivery Orders to Service providers.
• Provide daily operational reports that are accurate and timely.
• Run stock reports to check for product availability.
• Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
• Perform accurate and timely data entry for receiving order allocation, shipping and inventory management.
• Coordinate special, last minute shipping requests with the Transportation and Operations Departments, expediting any order, as necessary.
• Trace orders as required and notifies customers of any activity concerning their order.
• Constantly liaise service providers to get updates relating product handling, delivery and distribution in assigned time frame.
• Receive and process all relevant reports from service providers.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner.
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
• Support other product teams in operations tasks when required.
• Knowledge:
• University/ College degree or equivalent qualifications
• Experiences in Warehouse / Contract logistic service provider is an advantage

Requirements

• Good English communication
• Good PC knowledge
• Willing to put in extra hours, as required
• Well-organized, innovative, self-motivated
• Able to work well in team, under high pressure and tight deadline
• Good problem-solving skill.
• Our working conditions
• Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.
• We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.
• Behaviours:
• Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
• Package: Expeditors offers excellent benefits
• Includes base salary, 13th month salary, and attractive bonus. The range will vary depending on the candidate's experience and is negotiable.
• Annual Leave
• Health Plan: Medical Package
• Accident Insurance
• Social, Health and Unemployment Insurance
• Mobile phone allowance, company car, Grab account,
• Training and Personnel Development Program
• All your information will be kept confidential according to Company guidelines.

Benefits

Additional Information

Working Place : Expeditors Warehouse: No.9, DT 743 Street, Dong Hoa Ward (Binh Duong), Ho Chi Minh City. Position Reports To : Supervisor/Assistant Manager - Distribution Warehouse

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