Product Owner - SAP

Responsibilities

• Act Like an Owner : Take responsibility for the performance, reliability, and integrity of SAP across Finance and Supply Chain. Ensure processes - from month‑end close to daily operational flows - run smoothly, accurately, and in line with the standards expected of a global luxury business.
• Empower Teams : Work closely with colleagues across the business to resolve issues quickly, support day‑to‑day SAP activities, and strengthen ways of working. Ensure information, processes, and system updates flow seamlessly across Finance, Supply Chain, and operational teams.
• Challenge Conventions : Identify inefficiencies, data integrity risks, and opportunities to enhance SAP functionality. Propose improvements that elevate operational discipline, strengthen system reliability, and contribute to continuous improvement across the platform.
• Succeed Together : Build trusted relationships with business stakeholders and global SAP partners to deliver meaningful, value‑driven change. Lead SAP initiatives of all sizes with clarity and momentum, ensuring each change is understood, rigorously tested, and deployed with minimal disruption.

Requirements

• Proven track record delivering SAP S/4HANA projects, ideally within retail or other high‑complexity, high‑precision environments.
• Deep understanding of SAP Finance processes, integration points, and modules such as Finance, Quality Control, and Demand Planning.
• Proven track record of hands‑on experience in functional or technical SAP roles, with strong capability across FI, CO, PCA, Asset Management, SD, MM, or PP.
• Strong SAP expertise is essential; experience with additional enterprise systems such as Oracle is highly advantageous.
• Confident working with technical tools and concepts including ABAP, SAP Query, Workflow, BAPI, and automation tools like Winshuttle.
• Skilled at interpreting complex data sets and turning them into clear, meaningful insights that support decision‑making.
• Meticulous attention to detail, high accuracy, and a strong systems mindset that ensures data integrity and operational reliability.
• Highly organised and structured, able to manage multiple initiatives simultaneously while maintaining exceptional standards.
• Exceptional stakeholder management skills, with the ability to influence, align, and collaborate across diverse teams and seniority levels.
• Strong relationship‑builder who creates trust, fosters collaboration, and works seamlessly across functions and geographies.
• Commercially aware, proactive, and driven by continuous improvement and operational excellence.
• Positive, inclusive, and committed to contributing to a high‑performance culture.
• Bachelo

Additional Information

The Purpose The SAP Product Owner is the driving force behind reliable, insight‑ready Finance and Supply Chain operations at De Beers Jewellers. Working across business teams and global SAP partners, the role ensures SAP becomes a seamless, trusted backbone for decision‑making, operational efficiency, and data integrity. By combining strong systems capability, a continuous improvement mindset, and a deep understanding of business processes, the Product Owner transforms operational needs into scalable SAP solutions - safeguarding data, elevating process performance, and enabling the business to operate with confidence and clarity. Main Responsibilities Shape a clear, value‑led SAP roadmap that strengthens Finance and Supply Chain performance and supports the evolving needs of the business. Partner closely with business teams and global SAP colleagues to uncover opportunities, refine requirements, and translate operational needs into well‑crafted, insight‑driven specifications. Lead SAP initiatives of all sizes with clarity and momentum, ensuring each change is understood, tested, and delivered in a way that elevates business capability. Ensure SAP remains a dependable backbone for core processes - from month‑end close to daily operational flows - by providing proactive support and resolving issues with pace and precision. Safeguard the integrity of data across SAP and connected systems by upholding robust standards, controls, and quality checks that protect the accuracy of business‑critical information. Oversee the smooth deployment of system changes, patches, and upgrades, working closely with global teams to maintain stability and minimise disruption. Monitor incidents and service requests to ensure timely, meaningful resolution, using insights to drive continuous improvement across processes and system behaviour. Continually look for ways to simplify, optimise, and future‑proof SAP capabilities, ensuring the platform grows with the business and supports confident, insight‑led decision‑making.

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