Strategic Initiatives Lead (Payments & Digital Assets)

About the role

Our client is seeking a Strategic Initiatives Lead to support business-critical initiatives across payments, digital assets, and emerging financial infrastructure. This role sits at the intersection of business, operations, product, compliance, and technology, and will play a key role in driving cross-functional initiatives from concept through execution. The successful candidate will be comfortable operating in a fast-moving environment, navigating ambiguity, influencing stakeholders, and driving outcomes across multiple workstreams. This is not a traditional project management role. Instead, it requires someone who can identify priorities, solve problems, align stakeholders, and help turn strategic objectives into execution.

Responsibilities

• Drive strategic and operational initiatives across multiple business functions
• Partner closely with business, product, operations, compliance, legal, and technology teams to ensure successful execution of key initiatives
• Translate business objectives and opportunities into actionable plans and measurable outcomes
• Coordinate stakeholders across internal teams and external partners, including financial institutions, payment providers, technology vendors, and ecosystem partners
• Support the launch and scaling of new products, services, partnerships, and market initiatives
• Identify operational gaps, process inefficiencies, and execution risks, and drive appropriate solutions
• Establish and improve operational frameworks, workflows, and governance processes where required
• Track initiative progress, manage dependencies, and ensure timely delivery against business objectives
• Prepare materials, updates, and recommendations for leadership discussions and decision-making

Requirements

• Bachelor's Degree in Business, Finance, Technology, Engineering, or a related discipline
• Experience within fintech, payments, financial infrastructure, digital assets, blockchain, or technology-driven businesses
• Proven experience leading cross-functional initiatives involving business, product, operations, compliance, and technology stakeholders
• Strong problem-solving, stakeholder management, and execution capabilities
• Ability to operate independently and drive initiatives with minimal supervision
• Comfortable working within a dynamic and evolving environment
• Strong written and verbal communication skills
• Entrepreneurial mindset with a strong sense of ownership and accountability
• Preferred Experience
• Business Operations
• Strategic Initiatives
• Founder's Office
• Chief of Staff
• Product Operations
• Payments Strategy
• Fintech Operations
• Business Transformation
• Digital Asset Operations
• Financial Infrastructure
• What Success Looks Like
• EA Personnel: Sim Ee Targa
• EA Reg ID: R1102530
• EA Licence No.:24C2359

Additional Information

Strategic Initiatives Lead (Payments & Digital Assets)

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