Customer Service Officer (Full-Time - Entry-Level Friendly)

Responsibilities

• Customer Interaction
• Greet and assist customers warmly, creating a positive and welcoming experience.
• Share accurate information about our services, products, and promotions.
• Be a proud brand ambassador representing Caring Skin's values.
• Problem-Solving & Support
• Address and resolve customer inquiries or concerns professionally.
• Help clients with appointment scheduling and follow-ups.
• Communication & Coordination
• Handle walk-ins, phone calls, and emails professionally.
• Work closely with teammates to ensure smooth daily operations.
• Stay Updated & Informed
• Keep up with new products, services, and offers.
• Gather and share customer feedback for continuous improvement.
• Store Presentation
• Support in maintaining a clean, organized, and visually appealing environment.
• Who We're Looking For
• Fresh Diploma holders (any field) - no experience required !
• Friendly, customer-focused, and willing to learn
• Able to work retail hours :
• Weekdays: 11:00am - 9:00pm
• Weekends/PH: 10:00am - 8:00pm
• 8 off days per month
• Good communication and problem-solving skills
• Basic computer knowledge (bonus if you're tech-savvy!)
• Interest in skincare and wellness is a plus
• Open to Singaporeans only
• Why Join Caring Skin?
• Certified Great Place to Work - We're proud of our positive, employee-first culture
• Career growth - Opportunities for internal promotion and development
• Training & Mentorship - Learn and grow with us
• Employee Perks - Staff discounts on services and skincare
• Supportive Team - Work in a collaborative and uplifting environment
• Work-Life Balance - We respect your time, both in and out of work
• Job Location (Multiple Location): (2 outlets rotating)
• East (Bedok)
• North East (Kovan)
• West (Clementi)
• Central (Orchard)
• How to Apply :
• If you are passionate about customer service and excited to join a growing team, we'd love to hear from you! Please click on apply or email to hr@caringskin.com.sg or text to 8779 0917
• Join Caring Skin and be part of a meaningful career in the skincare industry.
• We're not just a company - we're a community that believes in growth, care, and empowering one another.
• Apply today and start your journey with a brand that cares!

Additional Information

Are you a fresh diploma graduate with a passion for people and a keen interest in beauty and skincare ? Kickstart your career with Caring Skin , Singapore's leading skin wellness brand! We're expanding and looking for enthusiastic, service-oriented individuals to join our team as Customer Service Officers . This is the perfect opportunity for entry-level candidates eager to gain real-world experience in customer service, communication, and retail operations - all within a supportive and inclusive work environment.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at CARING GROUP PTE. LTD.? Share your experience