LiveOps Coordinator (Gaming)

Requirements

• Attention to detail & highly organized
• Problem-solving - be able to quickly address issues that arise during live configurations and coordinate solutions across multiple disciplines
• Result Driven - comfortable with fast-paced environments and able to learn new tools or processes quickly
• Excellent oral and written communication skills
• Passionate about games, what keeps players engaged, and what causes them to spend
• A keen interest in F2P games, or a willingness to get familiar with the space
• Some live experience (desired, not mandatory) - would help speed up the onboarding into live tools
• Cross-Disciplinary Collaboration
• Knowledge or willingness to learn tools like JIRA, Excel

Additional Information

Job Description: LiveOps Coordinator (Gaming) Gaming Industry Candidates only What type of tasks (work) will the person be doing? Build, plan, execute and implement offers, events, cosmetic content, and other live content Provide live service excellence to our players Collaborate with PMs, Content Designers, QV, marketing, production, and other Live Ops Coordinators to ensure that our content releases, event pacing and communication meet the highest standards Review and suggest implementation optimizations by combining expert knowledge of the game's content with understanding of players' engagement and spend drivers Handling TIDs and localization Configuration of live events Detailed documentation of events and campaigns Communication with PMs, Designers, DDs, artists and the rest of the team What's the necessary experience and skills?

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