Technical Trainer

About the role

Job Title: Technical Trainer Monthly Salary: $6,800 - $8,800 SGD Location: Singapore Employment Type: Full-time, Permanent Roles & Responsibilities Design, develop, and deliver technical training programs for end users and IT staff Create e-learning modules, instructor-led materials, quick reference guides, and videos Conduct floor-walking and classroom training sessions for new tooling (M365, Teams, etc.) Assess training needs and customize content for different user personas Deliver virtual training via Teams or Zoom Track training completion and measure training effectiveness Maintain training content library and keep materials up to date Provide train-the-trainer sessions to internal champions Support change management activities with communication and engagement Continuously improve training approaches based on feedback and metrics Create assessments and certification paths for end users Collaborate with project teams to prepare training for new system rollouts Job Requirements Diploma or Bachelor's Degree in Education, Information Technology, or related field Minimum 5 years of experience in technical training delivery Certified Technical Trainer (CTT+) certification preferred Proficiency with e-learning authoring tools (Adobe Captivate, Articulate Storyline) Experience training Microsoft 365 applications Excellent presentation, facilitation, and communication skills Ability to explain complex technical concepts in simple terms Experience with learning management systems (LMS) Patient and engaging training style for diverse user groups Singaporeans and PRs are encouraged to apply.

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