Consultant, Business Capability Team Analysis (Remote)

Responsibilities

• Collaborates with Business Capability Owner on prioritization and develops requirements throughout the software development lifecycle to ensure business objectives and solution vision are being met.
• Conducts competitive analysis on customer, product landscape and business segment specific competitors across multiple lines of business and experiences. Presents findings and recommendations to Business Capability Managers and/or Owners.
• Assesses organizational impact for organizational change management planning. Coordinates communication and training and is accountable for overall business readiness. Provides recommendations to the Business Capability Manager and/or Owner and agile team.
• Keeps up on the latest industry trends as well as customer needs and behaviors.
• Serves as a source of expertise for direction, mentoring and guidance for less experienced analysts.
• Participates in agile ceremonies, daily stand ups, show and tells, iteration planning and retrospectives.
• Partners with Business Capability Manager to define KPIs that measure effectiveness of the product and journey with customers. Works with team to identify areas focus and provides insights to product and journey owner for prioritization.
• Leads and execute design and development on business configurable tools where applicable in support of operational partners.
• May perform other responsibilities

Benefits

Additional Information

If you're passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This will be a G band Product Analyst role open for AWD. This role will focus on leading business configuration validation. This position will be testing systems and creating processes, development, troubleshooting, automation, ect. Lead business configuration validation for AWD changes to ensure workflows, routing, business rules, and task setup align with approved requirements and operational needs. Perform data validation and troubleshooting to confirm expected outcomes, investigate issues, and support timely defect resolution. Identify configuration defects, process gaps, and root causes, and recommend scalable, sustainable improvements that strengthen quality and reduce rework. Support release readiness and production validation activities, including confirmation of release details, execution of validation tasks, and coordination with key AWD partners. Contribute to process improvement and automation opportunities by recommending configuration changes that improve efficiency, consistency, and user experience. Demonstrate strong analytical and problem-solving skills, with the ability to assess business needs, interpret results, and guide sound solution decisions. Bring experience with business process management and workflow automation tools such as SS&C AWD / Chorus or similar platforms. Apply knowledge of P&C insurance operations, with the ability to connect workflow and configuration decisions to business outcomes. Communicate effectively across business, product, and technical teams, with strong facilitation and stakeholder partnership skills. Identify and Implement automation to improve test coverage This is a remote position. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. #LI-JK1 #LI-Remote Job Description Summary Do you want to be a member of a team that aspires to lead business innovation in the insurance and financial services industry? Are you an entrepreneur at heart, able to pivot quickly and be agile in your approach? If you're passionate about fueling growth, driving improvement and solving needs in a way that haven't yet been imagined, then Nationwide's Business Capability Team management group may be the place for you! As a Consultant, you will be responsible for providing subject matter expertise to inform business outcomes, in addition to providing competitive industry analysis for a product and journey across multiple lines of business. You will also be a member of the broader product and journey team representing the interests of all business stakeholders. You will be responsible for measuring progress against business outcomes and timelines ensuring the technology solution aligns to the business strategy and delivers expected business benefit measured by adoption of changes. You'll provide key support and insights to the Business Capability Owner, representing the customer point of view while also examining processes and practices to determine how to best support the outcomes. Job Description

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