Account Manager

Benefits

Additional Information

We are currently recruiting for Account Manager to join our fantastic team at our site based in Midlands. If you are passionate about a rewarding career in Forensic testing and want to use your expertise to its full potential, then this is a great opportunity to join a well-established and successful market leading company with over 30 years' experience in providing Forensic Services to the Police forces of England and Wales, as well as other commercial organisations and public sector bodies. This is a truly exciting time to begin or continue your career with our first-class business, as an Account Manager you will be responsible for maintaining and developing customer relationships, growing sales, and supporting the evolution of services in line with customer ambitions. Key Responsibilities and Accountabilities Liaise directly with customer Key Stakeholders to understand and deliver the customer requirements Achieve divisional and company sales targets Develop and drive sector sales strategies Increase sales/profitability from existing and new accounts Provide reporting and analysis Maintain accurate customer records Prepare complex commercial proposals in liaison with operational colleagues Assist with Operational delivery when required. We are looking for someone with a proven background in Key Account Management within a B2B environment, combined with a demonstrable track record of sales growth and commercial acumen. The ideal candidate will possess excellent communication and presentation skills, a solid understanding of selling scientific products and services, and be proficient in Microsoft Office and CRM software. While experience in workplace drug testing and commercial procurement is desirable, it's not essential. A scientific background or education would also be an advantage. The right candidate will be highly motivated, enthusiastic, and driven to exceed customer expectations. They will be a strategic thinker who takes ownership, promotes the voice of the customer, and fosters a positive culture through collaboration and strong interpersonal skills. A willingness to travel is essential, and a team-oriented mindset with integrity and a customer-focused attitude sits at the heart of everything we do at EFS. If you bring expertise in any of these areas, particularly experience in workplace drug testing or corporate tendering, we'd love to hear from you. In return for your hard work and loyal service, we will offer you genuine career and salary progression through our Career Pathways programme, a competitive salary, and a selection of employee benefits via our flexible benefits menu which includes cycle to work, give as you earn, volunteering days, buy and sell holiday. In addition, we also offer the following: Important Information Due to the sensitive nature of our work, this role will require the successful candidate to achieve NPPV3 + Security Clearance (SC) . To be eligible, you must have 5 years' continuous UK residency . As part of the vetting process, you'll be asked to provide information about your background, including your employment and address history, financial circumstances and details of close family or partners. These checks are carried out to ensure individuals accessing police data, systems and sites are trustworthy and suitable for the role. Factors such as criminal convictions, financial difficulties or associations that may pose a risk could affect your ability to gain clearance. However, each application is assessed on an individual basis, and honesty throughout the process is essential. Please note: Vetting is carried out by an external police vetting service Drug and alcohol testing may be required before you start and during your employment Ongoing employment is subject to maintaining the required level of clearance Further information on the NPPV3 + SC vetting clearance process can be found here .

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