Telesales Business Development Representative

About the role

As a Telesales Business Development Representative, you will play a key role in accelerating pipeline growth through proactive outbound calling and lead qualification. This is a highly data-driven role, where CRM insights and structured processes are central to identifying opportunities, nurturing leads, and converting conversations into sales appointments. This is a 12-month fixed term opportunity offering remote working across the UK. While the role is home-based, you will be expected to be within a commutable distance of our Willerby office to support collaboration and team connection when required. Working closely with marketing and field sales teams, you will support the delivery of campaigns, launches, and commercial initiatives-ensuring alignment and driving measurable results across Essity's H&M business.

Responsibilities

• Proactively engage prospective customers through outbound telesales activity, generating high-quality opportunities for the business
• Manage, nurture, and qualify cold, warm, and hot leads using a structured qualification process
• Conduct professional, engaging calls to communicate key product and brand messages across the Inco and wider Health & Medical portfolio
• Convert leads into booked sales appointments and qualified sales opportunities within the CRM system
• Accurately capture prospect data, interactions, and next steps in CRM to enable data-driven decision-making and future strategy
• Analyse CRM data and create reports to support sales performance tracking and marketing compliance
• Identify trends and provide insight to improve CRM systems, processes, and campaign effectiveness
• Support the execution of product launches, campaigns, and trade shows, ensuring alignment across telesales, marketing, and field sales teams

Requirements

• A confident communicator who enjoys building relationships and influencing outcomes over the phone
• Results-driven and motivated by achieving and exceeding sales targets
• Proven experience in a telesales or high-volume outbound calling environment, with a track record of converting leads into opportunities
• Highly organised with a structured and disciplined approach to managing leads and data
• Comfortable working with CRM systems and using data insights to guide actions and decisions
• Curious and proactive, with a strong focus on continuous improvement and opportunity identification
• A collaborative team player who thrives in a fast-paced commercial environment
• Passionate about delivering value to customers and contributing to business growth
• What We Can Offer You
• Innovate for Good | Excel Together | Be You with Us
• #remote
• #LI-KB2
• #Essity-UK
• Application End Date:
• 28 Jun 2026
• Job Requisition ID:
• Essity262479

Benefits

Additional Information

Ready to turn conversations into commercial success? Do you thrive in a fast-paced, target-driven environment and enjoy engaging with customers over the phone? Join Essity as a Telesales B2B Business Development Representative and help drive growth across our Incontinence and Health & Medical portfolio.

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