Director, Regional Practice

About the role

Our Core Values People First, Last Always All for One & One for All Your Responsibility Extends Beyond Your Job Description Developing You Makes Us Better Don't Accept Complacency - The Status Quo Isn't Good Enough Position Overview The Regional Practice Director drives both short- and long-term organizational growth by influencing revenue cycle performance across a portfolio of ambulatory and physician practices within an assigned region. This role provides hands-on regional leadership focused on standardization, continuous improvement, and alignment to revenue cycle best practices in partnership with clinical, revenue cycle, and technology stakeholders. This position requires a strong onsite presence (approximately 75% travel) within Connecticut to support regional practices and ensure consistent execution and performance outcomes.

Responsibilities

• Influence practice leaders and administrators on day-to-day revenue cycle performance to achieve financial and operational targets
• Drive standardization of workflows and operating practices across regional practices to align with enterprise revenue cycle best-practice metrics
• Partner with Revenue Cycle, Clinical, and IT teams to identify and implement process improvements that reduce variation and improve outcomes
• Analyze performance data and trends to proactively identify gaps, risks, and opportunities across the region
• Guide adoption and consistent utilization of enterprise tools, policies, and workflows
• Escalate systemic issues and partner on solutions that improve performance, efficiency, and partner satisfaction
• Ensure sustained improvement through ongoing performance monitoring, feedback loops, and continuous optimization

Requirements

• Bachelor's degree required; Master's degree preferred (Healthcare Administration, Business, or related field)
• 7+ years of progressive leadership experience in healthcare revenue cycle, physician practice operations, or ambulatory services
• Strong understanding of end-to-end revenue cycle performance within physician/practice settings (front-end through back-end)
• Proven ability to influence leaders and drive change across multiple sites or regions
• Experience leveraging data and analytics to inform decision-making and performance improvement
• Demonstrated success in leading process standardization and operational transformation initiatives
• Excellent communication and stakeholder management skills
• Travel Requirements
• Approximately 75% onsite travel within Connecticut required to support regional practices
• This position pays between: $122,900- $184,350
• Join an award-winning company
• Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
• Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
• Energage Top Workplaces USA 2022-2024
• Fortune Media Best Workplaces in Healthcare 2024
• Monster Top Workplace for Remote Work 2024
• Great Place to Work certified 2023-2024
• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values
• Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
• Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Grow

Benefits

Additional Information

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

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