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Deal Operations Specialist (T1200)

External
axon logoAxon · Boston, MA
$68K–$108K/yrFull-timeOn-siteToday
DocumentationExcelSalesforce
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Responsibilities

  • Reports to: Senior Director, Strategy & Enablement
  • Direct Reports: None
  • Partner with Account Executives to structure pricing options, model ROI, and provide program comparisons for customer conversations
  • Summarize contractual debits/credits based on existing contracts to inform deal strategy.
  • Coordinate with cross-functional stakeholders, primarily Quoting, to ensure deal structure accuracy.
  • Help structure pricing options that are aligned with customer needs and revenue growth.
  • Convert internal quotes into compelling, customer-facing pricing presentations that emphasize value and ROI.
  • Review final quotes to confirm alignment with customer requirements and Axon's internal policies, proactively flag discrepancies, and partner with Legal and Finance to resolve redlines and blockers to closure.
  • Identify process bottlenecks and propose targeted improvements that reduce friction and improve deal throughput, while contributing to team-level documentation and enablement efforts.
  • Document best practices, develop deal templates, and train sales teams on process updates and policy changes.
  • Drive adoption of scalable tools and frameworks (e.g., pricing calculators, program comparisons, ROI models) that reduce reliance on manual processes.
  • Manage simultaneous priorities while maintaining attention to detail under tight deadlines, especially during quarter-end surges.
  • What You Bring
  • 3-5 years of experience in deal desk, revenue operations, contract management, sales support, or similar function in a B2B technology company.
  • Proven experience supporting complex sales cycles involving multiple stakeholders, pricing strategies, and commercial finance coordination.
  • Proficient in Excel and familiarity with Salesforce
  • Demonstrated ability to independently manage priorities, meet deadlines, and flag risks early across concurrent deals.
  • Solid cross-functional communication skills and a commitment to Axon's values of join forces, be obsessed, boldly go, and aim far.
  • Benefits that Benefit You
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices
  • Benefits listed herein may vary depending on the nature of your employment and the location where you work.
  • Base Pay Range
  • $67,716 - $108,346 USD
  • Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
  • Studies have shown t

Benefits

Dental insuranceVision insurance401(k)Remote work optionsEquity / stock optionsPerformance bonusParental leave

Additional Information

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.


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