Program Support Assistant- Primary Care

About the role

This position as a Program Support Assistant is aligned under Primary Care at the Chillicothe VA Medical Center. The incumbent works independently in the coordination of administrative tasks to ensure Primary Care Line functions efficiently, is the point of contact with administrative issues and effectively maintains official documents daily basis. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/09/2026. You may qualify based on your experience as described below: Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to the next lower grade level (GS-6) in Federal Service, that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the Program Support Assistant position. Examples of specialized experience would typically include, but are not limited to: providing administrative and technical support for the management of various programs; maintaining databases and utilizing various software programs; assisting in the planning, review, and reporting of data/statistical results of program/project studies; generating a variety of reports; reviewing all incoming correspondence, reports, memoranda, screens material for suspense dates prior to distribution, establishes controls, and ensuring supervisory follow up; scheduling appointments; composing letters, reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines, and develops standard or form letters and replies to inquiries; answering and screening call and faxes; and, greeting in-person appointments and communicates presence to appropriate staff members. This experience must be detailed in your resume to receive credit. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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