Account Executive, Startups

About the role

The Startups team at Airwallex partners with the most promising venture-backed companies across Asia to provide seamless access to our global financial infrastructure - empowering them to scale without borders. We sit at the intersection of fintech product, venture capital networks, and founder communities, taking a hands-on, consultative approach to helping startups professionalise their cross-border financial operations from their earliest institutional funding round through to growth stage and beyond. Our motion is equal parts commercial and ecosystem. We build deep relationships with top-tier VCs, co-host events with accelerators and ecosystem partners, and embed ourselves in the startup communities across Singapore and the broader region. We are a tight, high-conviction team seeking to seed and to grow lasting relationships with the companies that will define the next decade of innovation in Asia.

Responsibilities

• This is a role for someone passionate about the startup world, energised by founder conversations, and looking to be known in the ecosystem as a trusted partner who helps startups get their financial plumbing right.
• Full-Cycle Sales & Consultative Selling
• Own the end-to-end sales process for startup prospects - from initial outreach and discovery through to commercial negotiation, onboarding, and go-live.
• Lead consultative, needs-based conversations with founders, finance managers, and CFOs to uncover cross-border pain points and map Airwallex solutions to their specific stage, vertical, and expansion plans.
• Build and present tailored business cases that go beyond feature comparison, helping prospects understand the downstream implications of their current setup and the strategic value of upgrading their financial infrastructure early.
• Backbook Ownership & Account Growth
• Retain and grow a named portfolio of existing startup customers, ensuring they remain active, satisfied, and expanding their usage of the platform.
• Monitor customer activity levels, flag churn risks early, and proactively identify upsell and cross-sell opportunities - particularly around product adoption (e.g. spend management, billing/PA, yield).
• Serve as the primary relationship holder for your portfolio, maintaining regular touchpoints with founders and finance teams and acting as their internal advocate.
• Identify and action "graduation" opportunities - surfacing high-growth accounts to enterprise or theme teams when deal complexity or GP potential warrants a co-sell or handover.
• VC Partnerships & Warm Introdu

Additional Information

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles . You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.

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