Medical Assistant

Responsibilities

• Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories,
• and reviewing medication and allergy information.
• Assists providers during examinations, minor procedures, wound care, and diagnostic testing while
• ensuring patient comfort and safety.
• Performs EKGs, immunizations, and specimen collection in accordance with policy and competency
• standards.
• Prepares, labels, and processes laboratory samples and point-of-care tests accurately.
• Maintains infection control, safety protocols, and equipment calibration across all clinical areas.
• Supports providers with patient triage, care coordination, and transitions across clinical settings.
• Provides patient education regarding medications, treatment plans, chronic condition management,
• and preventive care.
• Accurately document clinical data, provider instructions, and patient updates in the electronic health
• record (EHR).
• Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to
• ensure timely care.
• Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as
• needed.
• Monitors inventory levels and prepares examination or procedure rooms with required supplies and
• equipment.
• Participates in performance improvement initiatives, clinical audits, and safety drills to support
• continuous quality improvement.
• Facilitates communication among patients, providers, and interdisciplinary teams to ensure
• coordinated, patient-centered care.
• Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.
• Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient
• populations.
• Demonstrate excellent guest service to internal team members and patients.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent required.
• Prior clinical or internship experience preferred but not required.
• Graduate of an accredited Medical Assistant program required.
• Basic Life Support (BLS) certification required.
• Certification or registration (AAMA, AMT, NHA, or equivalent) strongly preferred.
• Bilingual (English/Spanish) preferred.
• Basic computer literacy: familiarity with electronic health record (EHR) systems preferred.
• Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂,
• height, and weight).
• Proficient in EKG administration and other routine diagnostic procedures as directed by the provider.
• Knowledge of infection control, universal precautions, and sterile technique.
• Competent in assisting with minor procedures, patient preparation, and clinical room setup.
• Proficient in medical terminology, documentation accuracy, and appointment scheduling.
• Ability to manage multiple priorities, follow workflows, and maintain confidentiality.
• Excellent communication, customer service, and team collaboration skills.
• Demonstrates professionalism, accountability, and teamwork consistent with the organization's
• mission, vision, and values.
• Committed to continuous learning, patient-centered care, and upholding quality and safety standards.
• Ability to work independently in a fast-paced, cross-functional environment.
• Physical Demands
• Sedentary work. Exer􀆟ng up to 10 pounds of force occasionally and/or negligible amount of force
• frequently or constantly to li􀅌, carry, push, pull, or otherwise move objects. Repe􀆟􀆟ve mo􀆟on.
• Substan􀆟al movements (mo􀆟ons) of the wrists, hands, and/or fingers. The worker must have close
• visual acuity to perform an ac􀆟vity such as: preparing and analyzing data and figures; transcribing;
• viewing a computer terminal; extensive reading. Ability to li􀅌 to 15 lbs. independently not to exceed
• 50 lbs. without help.
• Equal Employment Opportunity
• MPG is committed to equal employment opportunities. We will not discriminate against employees or
• applicants for employment in employment opportunities or practices based on race, color, sex
• (including pregnancy), genetic information, sexual orientation, religion, physical or mental disability,
• age, military or veteran status, marital status, familial status, national origin, or any other legally
• protected class.
• Equal opportunity applies to all areas of the employment relationship, including hiring, promotions,
• training

Benefits

Additional Information

Job Description Summary ‎ The Medical Assistant I (MA) is responsible for providing high-quality, compassionate clinical and administrative support to physicians, hospitalists, and other healthcare professionals in both outpatient and hospital-based settings. This role ensures efficient patient flow, accurate documentation, and exceptional patient care through coordination, education, and hands-on service delivery while adhering to established clinical guidelines, provider supervision standards, and organizational policies. ‎ How will you make an impact & Requirements ‎

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at verawholehealth? Share your experience