Head of Digital Marketing & Performance
External
Love2shop · L39agPrepare for this interview
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About the role
Owning acquisition and retention strategy across PPC, SEO, Paid Social, CRM, Email, Affiliates, Display and Content Delivering qualified traffic, customer growth and ROI aligned to trading and revenue targets Align channel plans with trading, onsite performance and key campaigns Working closely with Finance on CAC, LTV, forecasting and ROI performance Leading weekly performance reviews, driving optimisation and continuous improvement Owning forecasting, insight and board-level reporting for digital performance Managing agencies and internal specialists against clear KPIs and budgets Identifying growth opportunities through data, audience insight and customer behaviour Maintaining strong control of digital spend, governance and measurement Driving a test-and-learn culture to unlock new growth levers
Requirements
- Proven experience leading digital growth / performance marketing at scale
- Strong track record of delivering commercial outcomes, not just activity
- Experience working closely with e-commerce, trading or commercial teams
- Highly analytical with strong forecasting and performance management capability
- Confident influencing senior stakeholders and presenting at board level
- Comfortable operating in a high-accountability, results-driven environment
- Strong understanding of ROI, budget control and performance governance
- Experience in a multi-channel or multi-brand environment preferred
- Why join us:
- A commercially focused role with real ownership and impact
- Close partnership with senior leadership
- Opportunity to shape and scale digital performance across a recognised brand portfolio
- Collaborative, growth-focused environment
Benefits
Additional Information
Head of Digital Marketing & Performance Location - Liverpool Hours - Monday - Friday Contract type - Permanent Salary - Generous Base Salary We're looking for a commercially driven Head of Digital Growth to lead acquisition, retention and performance across the Love2shop brand portfolio. This is a high-impact role with clear accountability for traffic, customer growth, channelperformance, and revenue delivery. You'll turn trading priorities into digital activity that drives measurable commercial outcomes. This isn't just about running channels; it's about owning performance, making smart decisions, and delivering results.
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