Account Specialist

Requirements

• Strong Customer Service & Stakeholder Skills: You are confident, approachable, and happy to talk to anyone-from production floor workers to senior site managers.
• Advanced Excel Skills: This is critical. You must possess a high competency level in Excel to manage reporting and data accurately.
• Physically Active On-Site: You genuinely enjoy being on your feet, walking the production floors, and being highly visible.
• Apply Today! If you are an organised, computer-literate professional with a passion for people and data, we want to hear from you.
• Please note: Candidates will be required to complete assessment and a practical Excel skills test as part of the application process.
• Apply today to take the next step in your career with Randstad

Additional Information

Onsite Account Specialist Location: Plymouth (PL6) Salary: £28,000 - £30,000 pro-rata (Full-time equivalent) Hours: Part-Time | 30 hours per week | Monday to Friday, 08:00 AM - 02:00 PM (Must be on-site for the 11:00 AM shift change) Work Style: 100% Onsite (50% dedicated office space / 50% active floor presence) Are you a natural relationship builder who thrives in a fast-paced environment? Randstad is looking for an Onsite Account Specialist to act as our dedicated, embedded partner at a global, market-leading medical technology and manufacturing facility in Plymouth. If you love a split role where you can manage administration but spend half your day out on the floor engaging with people, this is the perfect balance for you. This is a part-time position working Monday to Friday, 08:00 AM to 02:00 PM. You will be the sole, go-to Randstad representative on-site, managing a vibrant contingent workforce of temporary talents. What's in it for you? The Best of Both Worlds: Enjoy your own private, dedicated Randstad office space right on-site, alongside great client amenities including a subsidised canteen and free parking. Global Exposure: Work hand-in-hand with a prestigious, global healthcare manufacturer in a supportive, partnership-driven environment. Work-Life Balance: Structured part-time hours (30 hours a week) with steady, fixed shift patterns. Key Responsibilities This is a dynamic, 50/50 split role between essential administrative management and active floor engagement: People & Client Engagement (50%): You will not be chained to a desk. You will conduct daily floor walks across two buildings, building relationships with stakeholders, managing worker attendance, conducting inductions, and handling onboarding (including ordering and organising PPE and safety footwear). Business Growth: Use your visible presence on the floor to organically gather insights, identify client needs, and unlock new opportunities to grow the account. Data & Administration (50%): Manage the day-to-day workforce data utilising the Workday system. You will be responsible for tracking metrics, managing weekly administrative tasks, and producing Management Information (MI) and weekly reports. About You To be successful in this role, you need to be highly proactive, organised, and exceptionally comfortable with data.

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