Associate Market Manager /アソシエイト アカウント マネージャー (Tokyo)
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Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. *英語の後に日本語が続きます。 Associate Account Manager (Official job title : Associate Market Manager) Introduction to team Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions. The Associate Account Manager's primary responsibility in their assigned portfolio is to initiate, develop and maintain a high-quality portfolio of hotel products (i.e., relevant, attractive, and competitive) for Expedia's fast-growing global customer base. In doing so, Associate Market Managers will also continuously work with their hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia unique data insights, marketing, distribution, and revenue management toolset. In this role, you will: Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace) Ensure that partner hotels' products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs Secure seasonal deals and promotions to support the brands' merchandising and marketing efforts Continuously promote and develop hotel partners' high engagement with Expedia Group's full suite of: Unique market insights (partner reports, competitive data, key performance drivers), In-house revenue management tools (Rev+), Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers), Specialized brands (e.g. Media Solutions) potential opportunities, Self-service tools (Expedia Partner Central) Guide and support Hotel Partners to deliver the best traveler experience Meet performance targets and execute effectively based on KPI metrics Conduct regular self-learning to improve skills 20 - 30% of travel will be required for this position, based on business needs Other reasonable duties, as assigned Experience and qualifications: Native proficiency in Japanese Business-level proficiency in English Bachelor's degree; major in tourism or hospitality a plus but not required, or equivalent related professional experience 0-4+ years of experience in account management, partner/client success, consultative sales, or related field Passionate about travel Work autonomously and collaboratively with a diverse team Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team Continue to follow up when facing testing situations. Present ideas and directives clearly and persuasively Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs. Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group Possess a growth mindset, consistently using feedback to improve in role/company Strong negotiation skills Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style Drive for results エクスペディアグループは、世界のあらゆる場所で、誰もが楽しめる旅行を実現しています。私たちは、旅をより思い出深いものする最先端のテクノロジーと、パートナー企業向けの画期的なサービスを展開しています。また、多様性に溢れて活気があり、居心地の良い社内のコミュニティは、私たちの成功への原動力となっています。 ■当社を選ぶ理由 旅行の未来を切り開くには、まず人が第一です。私たちの理念とリーダーシップに導かれて、誰もが帰属意識を強く持ち、違いを認め合い、個人の成功が全員の勝利として扱われるオープンな社風を育んでいます。 社員が旅行に対する情熱を燃やし、やりがいのあるキャリアを歩めるよう、刺激的な旅行特典や柔軟な休暇制度、ハイブリッドなワークセットアップ(素敵なオフィスもあります)、そしてキャリア開発に関するリソースなど、充実した福利厚生をご用意しています。よりオープンな世界を目指している私たちと、ぜひ一緒にお仕事をしませんか? ■当チームについて Travel Partnership & Mediaでは、競争性の高い商品供給、価値ある広告および旅行メディアネットワーク、アフィリエイトの提供を通じて、パートナー各社が優れた旅行体験やB2B体験を実現すると共に、エクスペ
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