Medical Receptionist
External
Usphysicaltherapy2 · Rochester Hills, MIPrepare for this interview
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Benefits
Additional Information
Greet patients warmly and deliver excellent customer service Manage patient scheduling from first visit through discharge Answer phones promptly and professionally Perform data entry and maintain accurate electronic medical records Verify and update patient demographic and insurance information Collect, post, and process patient payments Handle incoming/outgoing correspondence (emails, faxes, etc.) Maintain a clean, organized reception area Support clinical staff with daily administrative needs Protect patient privacy and follow HIPAA guidelines High school diploma or equivalent 1+ year of experience in a medical front office setting Strong communication and customer service skills Proficiency with Microsoft Word and Excel Experience with EMR/EHR systems (preferred) Knowledge of medical terminology and HIPAA Excellent organization, accuracy, and multitasking ability Positive attitude and professional appearance
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