Partnership Analytics & Operations Manager

About the role

Partnership Analytics & Operations Manager serves as the analytical and operational backbone of the Partnerships team, owning the reporting, forecasting, deal economics, sales intelligence, and content management processes that turn data into the insights that drive partnership growth and business decisions. This is a highly visible role with end-to-end ownership of partnership reporting, performance analytics, sales intelligence, and commercial operations. You will manage revenue forecasting, partnership performance reporting, Salesforce data integrity, market and audience research, sales collateral, and operational processes that support the Partnerships team. Working across multiple stakeholders and functions, you will ensure leadership has the data, reporting, and insights needed to evaluate opportunities, optimize partner performance, and drive revenue growth.

Responsibilities

• Reporting, Forecasting & Performance Analytics
• Own leadership dashboards and monthly revenue forecasts, collecting inputs, tracking pipeline health and revenue pacing, and delivering reporting to leadership and the broader business.
• Drive reconciliation and reporting for the Partnerships P&L, including actuals reconciliation, performance reporting, and serving as the primary source of truth for revenue performance across the organization.
• Manage monthly close activities, expense tracking, cost center analysis, variance reporting, and financial performance summaries in partnership with Finance and Accounting.
• Build and distribute monthly business reviews, performance reports, executive summaries, and key metrics packages that provide leadership with a clear understanding of results and performance drivers.
• Business Operations & Commercial Support
• Partner with Leadership, Accounting, FP&A, Legal, and Sales teams to ensure deal execution, contract economics, margin expectations, and revenue recognition are accurate and aligned.
• Manage key vendor relationships, including ongoing communications, performance management, and contract renewals.
• Own the cadence, tracking, and accountability for partner objectives, deliverables, reviews, and outcome reporting.
• Monitor milestone completion across Sales and Partner Marketing teams, maintaining accountability and visibility through Salesforce and other tracking tools.
• Data, Research & Sales Intelligence
• Own the collection, maintenance, and distribution of Topgolf's core sales data, market intelligence, audience insights, and performance metrics.
• Produce ad hoc analyses and reporting across traffic, demographics, gameplay, digital engagement, and other key business metrics to support partnership proposals and negotiations.
• Manage category valuation models and supporting analytics used in partnership pricing, valuation, and commercial decision-making.
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Benefits

Additional Information

This is a highly visible role with end-to-end ownership of partnership reporting, performance analytics, sales intelligence, and commercial operations. You will manage the financial reporting and forecasting processes for the Partnerships organization, maintain the data and research infrastructure that supports the sales team, and oversee the content and collateral used to win and retain partners. Partnering closely with Leadership, Finance, Accounting, FP&A, Legal, Sales, and Partner Marketing, you will ensure accurate reporting, informed decision-making, operational discipline, and the analytical rigor needed to maximize partnership revenue and performance. At Topgolf, we believe in the unlimited power of play to drive fun, connection, and innovation. Whether you work behind the scenes or directly engage with Players, your role is key to bringing people together and redefining entertainment. We're seeking fun-loving playmakers who are serious about delivering excellence and results-but who don't take themselves too seriously. If you thrive in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact, and let your individuality fuel your success! What's In It for You? Cha-ching: Competitive base salary + annual bonus incentive - because great work deserves great rewards. Benefits: Full-time Playmakers enjoy robust benefits including medical, dental, vision, 401(k) with company match, flexible PTO plan, and access to a free mental well-being platform - plus extra perks that support you personally and professionally. Work Location: This role requires in-office presence 4 days per week at the Dallas, TX Venue Support Center. Perks: Enjoy FREE Topgolf game play, discounted food and merchandise, exclusive events, and bragging rights with your friends. Career Growth: We don't just talk about career growth - our Playmakers live it. Many have grown rapidly within the brand thanks to our commitment to promoting from within. Lots of Fun: What else would you expect from a company obsessed with the Unlimited Power of Play?

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