Business Development Manager - Networking (Hospitality)

Responsibilities

• Business Development & Sales Execution
• Identify, target, and acquire new customers within the hospitality sector
• Build and execute a structured sales development plan and pipeline
• Achieve and exceed quarterly and annual new business revenue targets
• Conduct proactive prospecting, including cold outreach and lead generation
• Customer Engagement & Relationship Management
• Build strong relationships with decision-makers across hotel operators and hospitality groups
• Present solutions and lead customer discussions both remotely and on-site
• Act as a trusted advisor, providing guidance on networking solutions and market developments
• Respond to customer and partner enquiries in a timely and professional manner
• Commercial Management
• Prepare, present, and follow up on proposals, quotations, and tenders
• Lead contract negotiations and close new business opportunities
• Ensure opportunities are commercially viable and aligned with business objectives
• Retain and grow existing customers by extending service agreements and identifying upsell opportunities
• Collaboration & Internal Alignment
• Work closely with internal teams (technical, delivery, and commercial) to ensure successful solution design and implementation
• Maintain accurate and up-to-date CRM records and pipeline tracking
• Provide regular, accurate reporting and forecasting to management
• Participate in team initiatives, sharing best practices and contributing to overall sales performance
• Market & Industry Engagement
• Monitor competitor activity and market trends
• Gather customer feedback to inform product and commercial strategy
• Represent the business at industry events, trade shows, and networking opportunities

Requirements

• Strong experience in new business sales, ideally within hospitality networking, IP infrastructure, or technology solutions (e.g. HSIA, IPTV)
• Proven track record of meeting or exceeding sales targets and managing a sales pipeline
• Experience selling into hospitality operations with a good understanding of hotel environments
• Strong communication, negotiation, and presentation skills (both virtual and in-person)
• Ability to work independently while contributing to a high-performing team
• Strong organisational and time management skills, with the ability to manage multiple priorities
• Proficient in CRM systems (e.g. Odoo ) and core tools such as Excel, PowerPoint, and Outlook
• High level of resilience, drive, and accountability in a fast-paced, growth environment
• Why Planet
• Planet is an equal opportunity employer where diversity is valued, and all employment decisions are based on qualifications, merit, and business need.
• Join a fast-growing, innovative organisation at the forefront of hospitality technology, where you will have the opportunity to make a meaningful impact and grow your career in a dynamic and evolving market.
• At Planet, we embrace a hybrid work model, with three days a week in the office.
• Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

Benefits

Additional Information

About Planet Planet is a global technology company delivering solutions that power the hospitality experience. We help customers deliver exceptional guest experiences across hotels and hospitality venues through innovative technology and services. With a strong presence across more than 120 markets and over 2,500 employees globally, Planet partners with some of the most recognised hospitality brands to deliver reliable, scalable, and high-performance technology solutions. Role Overview As a Business Development Manager, you will be responsible for driving new business growth within the hospitality sector, with a focus on networking solutions including IP Networks, High-Speed Internet Access, IPTV, and Casting. This is a proactive, client-facing role focused on identifying and securing new customers, managing a strong sales pipeline, and building long-term relationships with hospitality decision-makers.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at planet? Share your experience