Bilingual Health Care Enroller

About the role

Join a dynamic, community-focused team where you will play a key role in expanding access to health care coverage. In this field-based role, you will engage directly with individuals and communities to educate, connect, and enroll members in a variety of health plans. Through outreach events, partnerships with local organizations, and relationship-building efforts, you will help drive membership growth while making a meaningful impact on community health. This opportunity is ideal for professionals with customer service or sales experience-especially within a health care setting-who are passionate about helping others, comfortable working in the field, and motivated to build strong community connections. Bilingual candidates are highly encouraged to apply. Qualifications you'll bring: Two or more years in a customer service or sales environment, with some experience in the health care industry such as a hospital, medical office, or health insurance company. The ability to speak more than one language preferred (for example, English and Bengali, Hindi, Portuguese, Arabic, and/or Spanish). An Associate degree or equivalent combination of education and related experience. The availability to work full-time, virtual with daily local travel (some evening and weekend hours required). Must have a valid driver's license. Curiosity to foster innovation and pave the way for growth. Humility to play as a team. Commitment to being the difference for our customers in every interaction. Your key responsibilities: Spearhead our membership growth initiatives in crucial target areas by identifying eligible individuals and seamlessly enrolling them in a variety of plans including Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), HARP, Off-Exchange, Medicare Advantage (MA) products, and Dual Eligible Special Needs Plans (D-SNP). Conduct both individual and group outreach activities to present our innovative health care solutions on- and off-site at various events-from health fairs and community expos to festivals and holiday-themed gatherings-ensuring MVP's presence is both seen and felt. Your collaborative efforts alongside our Field Marketing and Community Engagement Representatives will be pivotal in driving growth and visibility in assigned territories. Foster positive relationships with community-based organizations, medical provider partners, and community contacts to develop a robust network within your territory. Generate, track, and convert qualified leads and referrals into MVP customers. Lead two monthly events that highlight our progressive health solutions directly to the communities we serve, strengthening ties and enhancing our brand's impact. Navigate the local landscape with required travel , embracing the opportunity to bring MVP's customer-centric philosophy to life across our footprint. Participate in necessary screenings and provide proof of immunization as part of our commitment to community well-being. Demonstrate the dynamic capability to transport up to 30 lbs. of promotional materials, which play a key role in educating and empowering our customers about their health care choices. Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing health care delivery and being the difference for the customer. Where you'll be: Remote with local travel (this role is salary plus incentive and travel re

Benefits

Additional Information

Join Us in Shaping the Future of Health Care At MVP Health Care, we're on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference-every interaction, every day. We've been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.

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