Customer Service Officer (Call Centre)

Responsibilities

• Answering incoming calls from customers and providing assistance with their inquiries
• Resolving customer issues or concerns in a timely and efficient manner
• Documenting all customer interactions accurately in the system
• Following up with customers as needed to ensure their satisfaction
• Adhering to company policies and procedures at all times
• Collaborating with team members to ensure a seamless customer experience

Requirements

• Previous experience in a call centre or customer service role is preferred
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Ability to work well under pressure and in a fast-paced environment
• Proficiency in Microsoft Office and CRM systems
• Availability to work on a monthly renewable basis from 22 Jun to 31 Jul
• To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOL job application platform.
• PERSOL Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394- Reg No: R1770602 (Teng Min Yee)

Additional Information

Job Title: Temp Call Centre Representative (Tampines) Location: Tampines, Singapore Duration: 22 Jun to 31 Jul (monthly renewable) Working hrs: Mon to Thur: 8.30am to 6pm and Fri: 8.30am to 5.30pm Job Description: We are currently seeking a Temp Call Centre Representative to join our team in Tampines. The successful candidate will be responsible for handling incoming calls from customers, providing excellent customer service, and resolving any issues or concerns efficiently. This role will require strong communication skills, attention to detail, and the ability to work well under pressure.

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