Leasehold Advisor
External
Delta Housing · Cm25lb£39K/yrFull-timeOn-site2w ago
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Responsibilities
- Work with Finance team to ensure that service charge estimates, and actuals are accurate and reflect actual costs of works and services and resolve any related customer enquiries.
- Carry out consultation with homeowners prior to commencing any works or entering into long term agreements that fall under section 20 of the Landlord and Tenant Act 1985 (amended by section 151 of the Commonhold and Leasehold Reform Act 2002).
- Recovery of service charges including s.20 works debt in line with the rent and charge collection policy. This may include obtaining county court judgments, requesting funds from mortgage lenders, obtaining charging orders and ultimately forfeiture of the property.
- Deal with any customer requests for specialist leasehold management tasks including applications for right to manage, enfranchisement, lease extensions or variations in line with procedures.
Requirements
- A full driving licence and access to your own vehicle for work purposes.
- Knowledge of housing or housing management practices including direct experience of leasehold services.
- Experience of assisting in the preparation of service charge accounts.
- Experience of the leasehold consultation process.
- Ability to use initiative and organise own workload.
- Please note the office expectancy of this role is as follows: This role will require you to be in the office full time for a period of training before moving to hybrid working which will then be a minimum of 1 day a week in the office.
Benefits
The salary for this post will be £38,687 Per Annum.Learning and development opportunitiesHealthcare cash planRobust employee reward and recognition programmeFree and confidential Employee Assistance ProgrammeVolunteering programmeCompetitive pension scheme25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd.Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
Additional Information
Leasehold Advisor £38,687 per annum Chelmsford Full-Time Permanent We are looking for a Leasehold Advisor to provide an effective and efficient Homeowner management service for customers in accordance with Delta's policies and procedures, achieving high standards of performance and customer service.
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