Head of People Operations (m/f/d)

About the role

As our Head of People Operations , you will be the architect behind our operational excellence - ensuring we operate seamlessly across countries while continuously innovating for the future. You'll lead a high-impact, global team and play a crucial role in shaping the future of Westwing by building people systems and processes that serve as the foundation for high-performance. This is a role for a strategic doer: someone who thrives in a fast-paced environment, is equally comfortable rolling up their sleeves to get hands-on as they are designing global strategy. Someone who challenges the status quo, champions excellence, and dares to push for efficiency by leveraging AI and automation. If you thrive by building a People Operations function that is as precise, data-driven, and aspirational as our brand, you've found your team! This position is permanent and based in Munich . Own and elevate our People Operations strategy, including people systems, with clear focus on quality, efficiency, and standardisation across countries Lead, coach, and inspire a team of 11, across 3 locations globally, while also getting hands-on if needed Carry out audits and ensure ongoing accuracy, process diligence and excellent SLAs Collaborate effectively across People teams, Finance and external stakeholders, ensuring alignment across countries and good communication flow Continuously improve People Operations and Payroll processes with a data- and impact-driven mindset, leveraging automation and AI where it makes us better Act as the central contact for topics related to audit, compliance and sustainability 6+ years of experience in People & Culture in a high-performance environment, including 2+ years in a leadership role, with a proven track record in People Operations and (system) projects Good knowledge of payroll and social security guidelines within Europe Experience with European labour law and (senior) stakeholder management Proven ability to deliver results of excellent quality within ambiguous and dynamic environments while staying flexible and reliable Independent, structured and precise way of working with a high sense of responsibility and discretion Passion for innovation, leveraging AI-driven automation and modern tools to constantly raise the bar for efficiency and quality Fluency in English and German with strong written and verbal communication skills If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow - you have found it. At Westwing, we're building the Superbrand in Design with a team that's shaping the future of beautiful home & living. Here is what you can look forward to: A high-performance culture built on trust, feedback and collaboration An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone A flexible hybrid setup with 3 office days per week - because strong connections and quick collaboration make great ideas happen Work-from-anywhere opportunities for up to 4 weeks per year - as fresh perspectives spark bold ideas 30 days of paid holiday to rest, recharge, and come back ready to create A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food - designed for moments that energise and connect Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), 10% Family & Friends discount, plus special-occasion vouchers Wellbeing support through mental health resources, sports memberships, and preventive care Sustainable mobility options with discounted public transport and JobRad - moving with purpose and care for the planet Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl One annual Social Impact Day to give back to a cause you care about - because being human is our true superpower Team rituals that celebrate results and togetherness - from Summer & Winter Parties to Oktoberfest Westwing, Europe's #1 in Beautiful Living e-commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 507 million in 2025. As Europe's premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing's team works together on its shared purpose to "Excite people to create homes that unlock the full beauty of life". Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018. Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your

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