Customer Experience Executive (Hotel Pre-Opening)

Responsibilities

• Welcome guests and provide warm, professional, and personalised service.
• Anticipate and respond promptly to guest enquiries, requests, and feedback.
• Coordinate with internal departments to ensure seamless guest experiences.
• Handle guest concerns and service recovery with professionalism and care.
• Uphold the hotel's luxury hospitality standards throughout the guest journey.

Requirements

• Experience in Guest Services, Front Office, Customer Service, or Hospitality preferred.
• Excellent communication and interpersonal skills.
• Passion for delivering exceptional guest experiences.
• Positive attitude and ability to thrive in a fast-paced environment.
• Salary: $3,000
• Working Location: Orchard
• To apply, kindly click APPLY NOW to submit your latest CV.
• We regret that only shortlisted candidates will be notified.
• Chan Zi Hui
• EA Registration No.: R1220899
• EA License No.: 25C2695

Additional Information

Join the opening team of one of Singapore's most anticipated luxury lifestyle hotels and help create exceptional, personalised experiences that leave a lasting impression on every guest.

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