Sr. Product Consultant: Adobe Learning Manager

About the role

As a Product Consultant for Adobe Learning Manager , you will play a pivotal role in ensuring the successful implementation and integration of our LMS solution - Adobe Learning Manager for our customers during onboarding . This role involves managing complex projects, collaborating with cross-functional teams, and providing expert guidance to clients to ensure their specific needs are met. The ideal candidate will have a strong background in LMS implementation, project management, and client relationship management.

Responsibilities

• Project Management :
• Lead and manage multiple LMS implementation projects simultaneously, ensuring they are delivered on time, and within scope.
• Develop comprehensive project plans, including timelines, milestones, and risk management.
• Conduct regular project status meetings with c ustomers and internal teams to ensure alignment and address any issues promptly.
• Customer Consultation :
• Serve as the primary point of contact for c ustomer s during the onboarding phase, providing expert advice and support.
• Conduct thorough needs analysis to understand customer requirements and tailor LMS solutions to meet their specific needs.
• Translate complex technical information for customers, ensuring they understand and can effectively use the system.
• Facilitate customer training sessions and workshops to ensure successful adoption and utilization of Learning Manager .
• Technical Expertise :
• Implement configuration, customization, and integration of Adobe Learning Manager with other customer systems.
• Help customers set up SSO, Out-of-the-box and API integrations.
• Collaborate with Product Management and Engineering teams to prioritize and resolve any roadblocks to implementation.
• Documentation and Reporting :
• Create detailed implementation documentation, including project plans, configuration guides, and training materials.
• Prepare regular project reports and presentations for customer s and internal stakeholders.
• Maintain accurate records of all project activities, issues, and resolutions.
• Continuous Improvement :
• Stay up-to-date with the latest trends and best practices in LMS implementation and e-learning technologies.
• Contribute to the development and improvement of implementation methodologies and processes.
• Mentor and support junior implementation consultants, providing guidance and knowledge sharing.
• What you'll need to succeed :
• Education:
• Bachelor's degree in Information Technology , Computer Science, Education Technology, or a related field.

Requirements

• Minimum of 11 years of experience in implementing Learning Management Systems or similar SAAS-based solutions.
• Proven track record of managing and delivering complex projects successfully.
• Strong technical background with experience in system integration, data migration, and configuration.
• Strong Technical skills in the areas of SSO, API and Integrations with SAAS Products
• Flair for AI and experience in using Gen AI is required.
• Exceptional communication and interpersonal skills, with the ability to build strong c ustomer relationships.
• Strong problem-solving and analytical skills.
• Proficiency in LMS platforms, e-learning standards (e.g., SCORM, xAPI ), and related technologies.
• Ability to work independently and as part of a team in a fast-paced environment.
• About Adobe
• Let's Adobe together
• Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
• Adobe aims to make our Careers website and recruiting process accessible to any an

Additional Information

Job Title: Product Consultant : Adobe Learning Manager (LMS)

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