Delivery Manager
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Responsibilities
- Agile Leadership & Ceremonies (Primary Focus)
- Lead and optimize daily stand-ups, sprint planning, retrospectives, and backlog refinement sessions
- Coach team members on Agile best practices and continuous improvement
- Establish sprint cadences, ceremonies, and team working agreements
- Track and analyze sprint metrics (velocity, burndown, cycle time) to drive improvements
- Facilitate cross-team dependencies and coordinate multi-sprint planning
- Remove impediments and escalate blockers affecting sprint goals
- Conduct effective sprint reviews and demos with customer stakeholders
- Implement Agile scaling practices for medium-sized engagement teams
- Drive retrospective action items to completion
- Engagement Leadership
- Develop and deliver cloud delivery strategies for difficult engagements with minimal oversight
- Lead engagement teams to identify and deliver business and technical outcomes
- Create outcomes consistent with contract constraints and customer expectations
- Ensure solutions align with AWS frameworks and EM best practices
- Facilitate teams to foresee, manage, and mitigate risks and issues
- Make trade-off decisions and implement action/mitigation plans
- Develop comprehensive engagement stakeholder analyses
- Own engagement quality, security, operational excellence, and documentation
- Communication & Influence
- Bring right stakeholders together and lead effective meetings
- Drive interactions, discussion, and alignment across internal and external teams
- Articulate risks/issues with mitigation plans and impact to business outcomes
- Clearly communicate requirements, outcomes, and acceptance criteria
- Present confidently to senior customer stakeholders and AWS leadership
- Technical Leadership
- Lead difficult technical engagements with AWS services
- Analyze and document conditions of acceptance for technical deliverables
- Ask the right questions to validate technical solutions align with AWS frameworks
- Demonstrate understanding of AWS core services, common use cases, and constraints
- Guide teams on AWS best practices and architectural decisions
- Mentorship
- Begin mentoring Associate (L4) Engagement Managers
- Share Agile facilitation techniques and lessons learned
- Provide guidance on engagement execution and stakeholder management
- Qualifications Experience
- 5+ years of relevant industry experience in technical project delivery
- Successfully led difficult technical projects end-to-end using Agile methodologies
- Proven track record facilitating Agile ceremonies for medium-sized teams
- Experience coaching teams on Agile practices and driving continuous improvement
- Specific knowledge in technology domain and/or industry vertical
- Agile & Project Management Expertise
- Expert facilitation of all Agile ceremonies with ability to adapt to team needs
- Strong experience with Agile metrics analysis and process optimization
- Proven ability to scale Agile practices across multiple workstreams
- Experience managing dependencies and coordinating cross-team sprints
- Skilled at backlog management, user story refinement, and acceptance criteria definition
- Track record of improving team velocity and delivery predictability
- Experience with Agile tools and reporting (Jira, Confluence, Azure DevOps)
- Technical Requirements
- Understanding of AWS core services and cloud architecture patterns
- Experience managing business/technical requirements and producing roadmaps
- Communication & Leadership Skills
- Excellent facilitation and conflict resolut
Additional Information
Delivery Manager Full-time Department: Digital, Data and Cloud Company Description Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We're an award-winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, 350/£300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We're a core values [link to values] driven company, we hire people who share our values, and we reward those who display and foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you. Job Description We are seeking a Staff Engagement Manager (L5) to lead difficult cloud transformation projects for AWS ProServe. This role requires an experienced Agile practitioner who can independently facilitate ceremonies, coach teams on Agile best practices, and develop cloud delivery strategies. The ideal candidate combines strong Agile leadership with growing strategic thinking and AWS technical knowledge.
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