Regional Program Management Executive

About the role

Job Description - Monitor compliance to national and international quality standards and related regulations. - Participate in quality related activities such as audit, qualification program, claims etc. - Any other ad-hoc duties as assigned by the Management/Manager from time to time. - Act as a representative for operations to Internal and External Stakeholders - Manage stakeholder expectations and ensure timely completion of project deadlines. - Create and write Standard Operations Procedures - Create Process flowcharts. - Conduct Internal and External Training with operational staff. - Coordinate with IT team for enhancement systems integration - Manage testing for IT projects. - Support on daily operational issues. - Maintain SOP internally at a regional level. - Supporting Daily/Weekly/Monthly/KPI reports for customer. - Attend to customer request on timely matter. - Act as a Control Tower for communication between internal and external customer. - Aligning processes with internal and external operation. - Work with Operation Manager to make improvement for operation. - Conduct training for internal operation if there are new requirement from customer. - Maintain good relationship with customer. - Support adhoc quotation if required. - Travel overseas if required. - Any other ad-hoc duties as assigned by the Management/Manager from time to time. Job Requirements - Min Diploma in Logistics/Supply Chain/Transportation/International Business and 2 years working experience in Freight Forwarding/Logistics Industry, Air/Ocean freight experience is a plus. - Good command of written and spoken English, proficiency in other languages is a bonus as to liaise with other regional offices. - Proficient in MS Office and Teams. - Experience in at least one aspect of freight forwarding operations either Export or Import, with both experiences will be added advantage. - Detail oriented and good time management. - A good team player. - Responsible and able to work remotely to deliver key task completed on time. Working hours: Mon to Fri 8.30am to 6pm

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Company Intel

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