Design Manager - Experience

About the role

As 'Design Manager - Experience (Robot)', you will own the end-to-end user journey across all physical and digital touchpoints for Dyson's robotic products. You will elevate the robot experience through defining user-facing requirements and ensuring these are delivered-on time, to spec, within budget, and with uncompromising quality. Applying deep expertise in robotics, you will collaborate with the cross-functional project leadership team - balancing business priorities, user needs, and innovation opportunities, always focused on maximising value and impact to the user.

Responsibilities

• Vision & Strategy
• Define physical and digital requirements for all user experience aspects across robotics projects.
• Translate emerging robotics trends, technologies, and user behaviours into forward-looking experience strategies.
• Maintain a sophisticated understanding of the robotics landscape - translating cutting-edge developments into differentiated Dyson experiences.
• Anticipate industry evolution and define experience strategies that position Dyson at the forefront of in-home robotics over the next 3-5 years.
• Gather insights and recommendations from cross-functional teams (Business Unit, Innovation, Commercial, Customer, IT, Legal) to form and prioritise physical and digital product features.
• Stakeholder Alignment
• Translate business needs, robot-specific user insights, and new opportunities into clear requirements-balancing time, cost, spec, and quality.
• Drive alignment across Dyson stakeholders and work closely with technical leads to validate feasibility and delivery of features, prioritising as required.
• Act as the key voice translating complex robotics concepts into clear, user-centric requirements.
• Physical Experience (Product & Packaging)
• Define high-level product experience features and requirements for robotic products, from unboxing to end-of-life.
• Collaborate with Design & Product Experience Designers to develop user journeys for different home environments and scenarios.
• Guarantee seamless experiences across the entire product experience - including buttons, sensors, screens, apps, voice commands, and packaging.
• Digital Experience (App & Screen)
• Define and prioritise digital user experience features and requirements, captured through experience briefs and Product Requirement Documents, and tested by software teams.
• Work with Digital User Experience Designers to guide and contextualise user journeys, considering edge cases and faults.
• Review competitor analysis and user trials for continuous improvement.
• Ensure app screens are reviewed and signed off by senior stakeholders early in a project, then handed to Hardware and Software teams for delivery and testing.
• Out-of-Box Experience
• Oversee the requirement-setting, design, and testing of physical packaging and onboarding materials.
• Make sure essential product information is consistent and available across web, app, and printed materials.
• App Content Assets
• Ensure app image and asset requirements are defined (with Digital User Experience Designer) and delivered on schedule by commercial teams.
• Guarantee all app film requirements (with Content Strategy & Design Manager) are clearly briefed and delivered.
• Integrate asset delivery plans into the overall project schedule, collaborating with the Programme Manager.
• Additional Expectations
• Consistently drive alignment and clear communication between teams, ensuring timely, high-quality results.
• Champion continuous improvement-in both process and outcome-with a strong drive for excellence.
• About You
• Qualifications / Experience
• Degree in Engineering, Design, Robotics or a related discipline, or equivalent experience.
• Significant experience working on robotic or autonomous products, with a strong track record of delivering exceptional user experiences across physical and digital domains.
• Deep understanding of human-robot interaction, ideally within consumer or home environments.
• Sharp awareness of the robotics landscape, with the ability to translate emerging capabilities into products that feel intuitive and ahead of their time.
• Strong personal intuition for robotic products - ideally grounded in hands-on use and observation of real-world behaviours.
• Extensive experience managing technical or manufactured products from concept through to delivery, in a cross-functional environment.

Requirements

• Strong leadership: able to set a clear vision and inspire collabora

Benefits

Additional Information

*This role requires prior experience as a Design Manager working on robotic systems/products or with end-to-end robotics product experience* About Dyson At Dyson, we challenge convention. We're driven by curiosity, relentless pursuit of improvement, and a desire to create the best possible experiences for our users. Our passion fuels market-leading innovation-from first sketch to in-hand reality. Here, you'll be part of multidisciplinary teams that drive meaningful impact and set the pace for global product leadership.

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