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Lead AML Project Manager

External
qonto logoQonto · Paris, France
Full-timeHybrid1w ago
ComplianceLeadershipSAFe
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About the role

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75. Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join Qonto as Lead AML Project Manager to build the operating system for our AML & Fraud portfolio from the ground up - and use AI to transform how our operations run at scale. You will report to Alexis, our Head of AML. This is a true build-and-run role: you'll own the full portfolio backlog, deliver complex operational projects across all Qonto markets, and lead a team of ~7 junior Project Managers - all within one of the most regulated and operationally intensive areas of the company. ➡️ What you'll do Own the portfolio: Build and run a single, prioritized backlog spanning both operational run and transformation. Define a rolling roadmap, arbitrate trade-offs, and actively protect transformation capacity against run pressures. Drive AI-enabled transformation: Deconstruct current AML & Fraud Ops processes and rebuild them with AI and bot-enabled flows - maintaining full compliance controls and audit standards while unlocking efficiency at scale. Deliver end-to-end projects: Scope, plan, execute and land mid-scale and transformative initiatives across AML & Fraud Ops, with rigorous change management, stakeholder adoption, and predictable delivery. Lead and develop your team: Manage and coach ~7 junior Project Managers - set delivery standards, establish PM rituals and tooling, and build a high-performing PM culture inside AML & Fraud Ops. Navigate a complex stakeholder environment: Align with Risk & Compliance, AFC, Internal Control and Audit, plus Ops, Tech and Security to ensure safe rollouts, sustainable adoption, and strong operational performance across markets. ➡️ What we're looking for Operational project management depth: You've delivered complex, end-to-end operational projects - not just strategy decks. You can run a multi-initiative portfolio with clear prioritisation and a track record to show for it. Builder mindset: You've designed operating systems from scratch: rituals, standards, tools, metrics. You don't wait for a playbook to exist - you write it, make it stick, and improve it. People leadership: You've managed and developed a team (2-3+ years ideally), and you take coaching seriously - not just task delegation. You raise the bar on execution quality deliberately. Stakeholder navigation: You can influence across compliance, operations, and tech/security. You communicate trade-offs clearly and push back constructively when the right call is being missed. AI curiosity in a regulated context: You're genuinely excited by AI-enabled process transformation and comfortable working within strict compliance constraints. English fluency required; French fluency strongly preferred. ➡️ What we can offer you A portfolio that needs an operating system - yours to build: AML & Fraud Ops at Qonto has the scale and transformation backlog. It doesn't yet have the PM infrastructure to match. You'll design it from the ground up. Direct impact in a high-stakes, regulated environment: Your work shapes how AML & Fraud Ops function across all Qonto markets. Efficiency gains here matter for compliance, for the business, and for customers - and they're visible. Real AI transformation, not a pilot: You'll work closely with Tech and Security on AI and bot deployments from sprint planning through go-live and sustained performance - not just scoping the opportunity. A team to develop: You'll manage ~7 junior PMs, with the scope to set standards and create a PM culture inside AML & Fraud Ops. At the heart of the decision-making: You'll sit at the intersection of Risk & Compliance, Ops, and Tech - the teams whose constraints and priorities directly shape what you build. ➡️ Your future manager Your manager will be Alexis, our Head of AML and Fraud Their background? Alexis has built a strong Financial Security track record across BNP Paribas (In


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