Product Design - Staff Product Designer

About the role

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. We are seeking a Staff / Sr. Staff Product Designer - a hands-on design leader who excels at craft, thrives on solving the hardest problems, and sets the benchmark for design quality. This role is for someone who can turn ambiguity into clarity, drive complex initiatives end-to-end, and inspire other designers by example. You will influence across teams, elevate craft standards, and deliver design work that becomes a reference point for the organization.

Responsibilities

• Solve Complex, Ambiguous Problems: Lead design in critical product areas, breaking down complexity into elegant, scalable solutions.
• Set the Benchmark: Deliver exemplary design work that defines the standard of craft across the design org.
• Hands-on Craft Leadership: Stay deeply involved in execution, producing high-impact design work while inspiring peers through example.
• Drive Ownership: Take full accountability for outcomes - from problem framing to polished, system-ready solutions.
• Elevate Team Craft: Mentor and guide designers, raising the bar in problem solving, product thinking, and execution quality.
• Shape Systems & Frameworks: Extend and influence design systems, ensuring consistency and scalability across product surfaces.
• Influence at Scale: Clearly articulate design rationale to senior stakeholders, shaping decisions and aligning cross-functional teams.
• Self-Initiate: Identify opportunities proactively and lead design explorations without waiting for direction.

Requirements

• Product design experience with a track record of solving complex, high-scale challenges.
• Portfolio that demonstrates mastery in craft and problem solving - interaction depth, visual polish, and systems thinking.
• Strong ability to translate ambiguity into clarity and deliver north-star experiences.
• Recognized as a go-to problem solver for complex design challenges.
• Experience mentoring mid-to-senior designers and driving org-wide uplift in craft.
• Strong product sense, balancing user needs, business impact, and technical feasibility.
• Self-driven, outcome-oriented, and uncompromising on craft quality.
• Why join us?
• A collaborative output driven program that brings cohesiveness across businesses through technology
• Improve the average revenue per use by increasing the cross-sell opportunities
• A solid 360 feedback from your peer teams on your support of their goals
• Respect, that is earned, not demanded from your peers and manager

Additional Information

Title: Product Design

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