Change Manager

About the role

Howden is embarking on an exciting global CRM (Client Relationship Management) transformation, unifying our platforms into a single, enterprise-wide Salesforce solution. We are seeking an experienced Change Manager who will play a pivotal role in driving business change activities across the programme working as part of the Change Workstream with other Change Managers. To support the implementation, we are looking for a proactive individual who can drive the day to change management activities forward, working through the impacts of the changes and supporting the business with adoption. Please note this role is initially a 6 month Fixed Term Contract (FTC). You will be based out of our Central London office and follow a hybrid work pattern.

Responsibilities

• Working in conjunction with the Programme Team and wider Change Team, this role will primarily be supporting the delivery of the following change management scope:
• Training & Development: Collaborate with training specialists to support the development and delivery of training programs tailored to the needs of different user stakeholder groups. Own and drive the training schedule and adapt as required from any feedback, business needs.
• Benefit Realisation: Support the successful delivery of programme outcomes and the measurement of benefits outlining activities required to achieve the project benefit outcomes and ensure that benefit outcomes are clear and reflective of the phased delivery.

Requirements

• Previous experience in a similar change management role where you would have gained extensive experience in delivering change for complex global change programmes.
• Strong change management skills, with a focus on timely delivery.
• Experience working with teams and individuals impacted by organisational changes.
• Excellent relationship management and interpersonal skills and an ability to work with a variety of stakeholders and senior managers within a complex, fast paced organisation.
• You must have strong communication skills, wit

Additional Information

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Role Title: Change Manager Location: London / Hybrid

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