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Service & Breakdown Engineer

External
Stapletech Limited logoStapletech · London, UK
£43K–£45K/yrFull-timeOn-site2w ago
ComplianceDocumentationSAFe
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About the role

We are looking for 5x experienced and customer-focused Domestic Gas Service & Breakdown Engineers to join our expanding team operating across North and West London and also the South East Areas including Reading, Oxford etc. This is an excellent opportunity for a skilled engineer who takes pride in delivering high-quality workmanship, exceptional customer service, and first-time fixes. Working within a well-established and supportive business, you will be responsible for servicing, fault-finding, and repairing domestic gas heating systems and appliances across a varied housing portfolio.

Responsibilities

  • Carry out annual gas safety inspections and boiler servicing.
  • Diagnose and repair faults on domestic gas boilers and central heating systems.
  • Attend breakdown appointments and provide effective, customer-focused solutions.
  • Complete all job documentation and electronic reports accurately and in a timely manner.
  • Ensure compliance with Gas Safety regulations, industry standards, and company procedures.
  • Deliver a professional and courteous service to customers at all times.
  • Maintain van stock levels, tools, and equipment.
  • Participate in the Out-of-Hours call-out rota (retainer and attendance payments applicable).
  • About You
  • You will be a motivated and reliable engineer with strong technical knowledge and a commitment to delivering excellent customer service.
  • Essential Requirements
  • Current ACS qualifications including CCN1, CENWAT, CKR1 and HTR1.
  • Valid Gas Safe Registration.
  • Proven experience in domestic gas servicing, repairs and breakdown diagnosis.
  • Strong fault-finding and diagnostic skills.
  • Full UK Driving Licence.
  • Excellent communication and customer service skills.
  • Ability to work independently and manage workload effectively.
  • Desirable Qualifications & Experience
  • Experience working with a wide range of boiler manufacturers.
  • Unvented Hot Water qualification.
  • Previous experience working within social housing or domestic maintenance contracts.

Benefits

Company van and fuel card.Mobile phone and tablet.Company uniform and PPE.Ongoing training and professional development.Pension scheme.Generous holiday entitlement.Overtime opportunities.Paid Out-of-Hours call-out rota with retainer and attendance payments.Stable, long-term employment with a growing business.Apply TodayIf you are a qualified Domestic Gas Service & Breakdown Engineer looking to join a professional and supportive team, we would like to hear from you.To apply, please submit your CV along with a brief covering email outlining your relevant experience.

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