Consumer Insights Coordinator

About the role

De Beers Group is a company with a rich history and a sparkling future. Since 1888 our experts have searched the world for nature's most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant - for our people, our customers and the world around us. Venetia Mine is part of De Beers Group Managed Operations Business which integrates mines, operations and support functions in the De Beers Group producer countries of Canada and South Africa to shape a safe, sustainable future for De Beers Group's people, shareholders, communities and partners. Safety Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our c

Responsibilities

• Support Campaign & Innovation Insight Development. - Support delivery of insight across campaign and innovation projects. Assist in early stage exploration and concept development, bringing in relevant consumer and cultural insight. Contribute to structuring briefs, defining objectives and shaping learning plans. Help translate research outputs into clear narratives and actionable recommendations. Ensure outputs are grounded in real consumer behaviour and needs
• Deliver Insights from Digital Signals - Support the maintenance and use of tools and platforms (social listening, search, dashboards). Ensure consistency and accuracy in data handling and outputs. Analyse search, social and MIV data to identify emerging trends and shifts in behaviour. Support the translation of digital data into clear, human insight (not just metrics). Contribute to identifying early signals of change in culture, category and demand
• Support Reporting & Insight Delivery - Support delivery of regular reporting (monthly scorecards, campaign tracking, analysis), Help structure outputs into clear "What / So What / Now What" narratives, Ensure insights are simple, focused and relevant to stakeholder needs, Assist in identifying key takeaways and implications from multiple data sources
• Support Stakeholder Engagement & Insight Impact - Work with managers to support delivery of projects and stakeholder communications, Contribute to preparing debriefs, presentations and materials, Help ensure insights are clearly understood and applied by stakeholders, Play an active role in bringing the consumer to life through storytelling and examples
• What you'll get at De Beers Group
• At De Beers Group, our purpose is to Make Life Brilliant - and that starts with supporting our people to thrive at work and beyond with benefits that support your health, time, and financial wellbeing .
• Time that's yours: 25 days' annual leave plus bank holidays, with the option to buy or sell leave via our flexible benefits platform.
• A pension that invests in your future: minimum 4% employee contribution plus 11% company contribution (15% total).
• Healthcare you can rely on: company‑funded core Private Medical Insurance (Bupa) , with options to upgrade or extend cover.
• Support when life gets busy: 24/7 confidential Employee Assistance Programme , access to a Mental Health First Aider network , and wider wellbeing resources.
• Financial perks & savings: access to our flexible benefits platform, including options such as holiday trading, travel insurance, dental cover, critical illness protection, retail vouchers and more.
• Share schemes: opportunities to participate in Anglo American share plans , including Free Shares, SIP and SAYE.
• Lifestyle perks: employee discounts, staff discount options, and onsite benefits where available (e.g. gym and restaurant facilities).
• Benefits may vary and are subject to scheme terms and eligibility.

Benefits

Additional Information

Working across both campaign/innovation and digital intelligence, the role helps connect consumer understanding, trends signals and performance data, bringing a more complete and human view of the consumer to business decisions. The role focuses on executing high quality analysis, translating digital and research data into clear, actionable outputs. It plays a key role in ensuring that insight is well structured, consumer led and embedded into day to day decision making.

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