Export Operator

About the role

Right Now Group are representing a well-established freight forwarding organisation, currently seeking an experienced Air Export Clerk to join their fast-paced operation based in the London Heathrow area. This role is ideal for a proactive individual who can manage export shipments end-to-end, ensuring all processes are completed efficiently, compliantly, and in line with international regulations. Key Responsibilities for an Air Export Clerk: Coordinate the full export process, ensuring shipments are moved efficiently and in accordance with company and regulatory requirements Prepare and check all export documentation including airway bills, invoices, packing lists, and customs declarations Arrange bookings with airlines and third-party carriers, securing competitive rates where required Liaise with warehouse teams to ensure cargo is handled and dispatched promptly Act as a key point of contact for customers, providing updates and resolving any operational queries Ensure full compliance with all export regulations, including CAA and international customs requirements Track shipments throughout transit, keeping both internal teams and clients informed Identify and resolve any issues such as delays, documentation discrepancies, or customs challenges Maintain accurate records and produce reports to support operational and compliance requirements Key Skills for an Air Export Clerk: Proven experience within air export operations or freight forwarding Strong knowledge of export documentation, customs procedures, and international shipping regulations Excellent organisational skills with the ability to manage multiple shipments simultaneously Strong communication skills, both written and verbal, with a customer-focused approach Ability to problem-solve effectively and work under pressure in a time-sensitive environment Good IT skills and experience using industry-related systems High level of attention to detail to ensure accuracy and compliance Team player with the ability to collaborate across departments Position: Air Export Clerk Location: London Heathrow Hours: Monday - Friday Salary: £30,000-£35,000

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