Recovery Executive (Warehouse)

Requirements

• Bachelor's Degree in any discipline. Fresh graduates are encouraged to apply.
• Prior experience in logistics, courier, warehouse operations, claims management, or dispute resolution will be an added advantage.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Process-oriented mindset with the ability to follow and enforce operational procedures.
• Comfortable working in a warehouse and operations-driven environment.
• Ability to quickly understand operational processes, workflows, and systems.
• Excellent verbal and written communication skills in English and Bahasa Malaysia.
• Strong interpersonal skills with the ability to engage and collaborate with cross-functional teams.
• High level of integrity, accountability, and ownership of assigned responsibilities.
• Proficient in Microsoft Office applications, particularly Excel, and Google Workspace tools.
• Adaptable and quick learner who thrives in a fast-paced and dynamic environment.

Additional Information

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become one of the region's largest and fastest-growing last-mile logistics companies, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. At our core, we are a technology company disrupting a massive industry through cutting-edge software and innovative operational solutions. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking, and a data-driven approach, we provide best-in-class delivery services that delight both shippers and end customers. As we continue to grow, we are constantly seeking talented individuals to help shape the future of logistics.

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